10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
58,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Oct 012009

MKZ

  • Automatic transmission
  • 45,000 miles

Bought the car in 2009 , certified pre-owned. After a couple car washes I could see all the rust around the moon roof and windshield. I don't know what they put on the car to hid it, but I could not see it when I purchased it. I called the dealer and they refused to ever repair even though it was bumper to bumper warranty still.

- Frank K., Sterling Heights, MI, US

problem #1

Sep 292014

MKZ 3.2L

  • Automatic transmission
  • 71,000 miles

I noticed small blisters around front edge of moon roof brought to body shop and found the roof is rusted out and needs new roof panel I call customer care and they told me I am out of luck ..this is unacceptable for a seven year old car . This is a factory defect as the metal bottom side was never primed ..

- vjp710, South Dennis, MA, US