10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
86,618 miles

About These NHTSA Complaints:

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problem #52

Feb 032024

MKZ

  • miles
Have tried to schedule an appointment with my local Lincoln dealer to have the recall on my car fixed but they told at this time they have no way to fix it.

- Fort Pierce, FL, USA

problem #51

Jun 012023

MKZ

  • miles
Bought vehicle from owner 02/2023. Check brake system light came on a few months after, breaks started to skip and making a sound. Took it in to Ford dealership and they showed 2 recalls but never said it would be fixed.

- Fayetteville, NC, USA

problem #50

Mar 232022

MKZ

  • miles
I called ford dealerships to fix the problems back in 2019 but the two recalls have not been fixed yet. Recently, my car was almost failing to stop while I was breaking down.

- Westminster, MD, USA

problem #49

Mar 222022

MKZ

  • miles
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 I've been waiting to complete the first recall for my car for over two years and during that time a second recall for the airbag has come out. I am afraid to drive my car and put others in danger and I'm afraid to sell my car because I could be knowingly putting other people at risk of injury or death and I can't do that knowingly.

- Pullman, WA, USA

problem #48

May 212021

MKZ

  • miles
Acutely while driving, the brake petal went all the way to the floor. The brakes slowly slowed the car but didn-??t stop it. Car was towed to the dealership May 21st. I was refused a loaner. Despite receiving two separate notices (one of which was after they had my car) telling me to go get the free fix, they have failed to provide the part. Leaving me without a car for four months. This has to be past a customary fix time.

- Fishers, IN, USA

problem #47

Apr 212021

MKZ

  • 104,000 miles
The contact owns a 2008 Lincoln Mkz. The contact stated while driving 35 mph, the brake pedal was depressed and went to the floor. The contact stated that the braking distance was extended. There was no warning light illuminated. The vehicle was taken to beau townsend Ford Lincoln (1020 w national rd, vandalia, oh 45377, (937) 898-5841) to be diagnosed. The contact was informed that the brake fluid needed to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V904000 (service brakes, hydraulic). The failure persisted. The manufacturer was informed of the failure and informed the contact they were unable to offer any assistance. The failure mileage was approximately 104,000.

- Dayton, OH, USA

problem #46

Apr 232021

MKZ

  • 45,000 miles
Recall notice19S54. Hcu unit gone. Part is on back order 889 cars are waiting on this part. Car has been in dealership for two weeks with no eta of parts delivery. People like me are not giving rental to cover until car gets fix we are financially stuck Ford is not offering rental car or nothing. Car is at leith Lincoln for almost two weeks. Please amend to cover for loss of use or rental car.

- Raleigh, NC, USA

problem #45

Jan 012020

MKZ

  • 8,000 miles
The contact owns a 2008 Lincoln Mkz. The contact stated while driving at various speeds, the brake pedal was depressed to the floorboard with the brake warning light illuminated. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called cole Ford llc (410 E. Chicago St, coldwater, mi 49036(517)278-5661) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

- Coldwater, MI, USA

problem #44

Jun 122020

MKZ

  • 175,299 miles
Need my recalls to be fixed in my vehicle

- Taylor, MI, USA

problem #43

Dec 012020

MKZ

  • 94,608 miles
The contact owns a 2008 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to classic Ford (8540 tyler blvd, mentor, oh 44060, (440)266-3000) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that unknown brake parts were replaced after the brake pedal was depressed and went to the floorboard. The approximate failure mileage was 94,608. VIN tool confirms parts not available.

- Painesville, OH, USA

problem #42

May 202019

MKZ

  • 48,000 miles
May of 2021 will mark two years since I began having issues with my 2008 Lincoln Mkz ABS system. Lincoln officially issued a recall about my specific vehicle in January 2020. It is unacceptable for a fix to not yet have been established for this. I cannot sell my car as no one will buy it with the issue and I cannot trade my car for another one because the dealerships cannot sell the trade to a customer due to the recall. I am being held hostage by a car I cannot drive in inclement weather due to the ABS system not functioning properly.

- Morgantown, PA, USA

problem #41

Jun 122020

MKZ

  • miles
The contact owns a 2008 Lincoln Mkz. The contact received notification of NHTSA campaign numbers: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Fiesta Lincoln (1720 S mesa dr, mesa, AZ 85210) and the manufacturer were made aware of the issue. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the front end of the vehicle started to vibrate. The mileage was unknown. VIN tool confirms parts not available.

- San Tan Valley, AZ, USA

problem #40

Feb 032021

MKZ

  • 116,000 miles
Encountered extended brake pedal range and pressure required to properly apply brakes after engaging ABS while driving on slippery surface. Following incident, brake fluid reservoir checked full, and condition continued.

- Sayville, NY, USA

problem #39

Oct 182019

MKZ

  • 98,000 miles
The contact owns a 2008 Lincoln Mkz. The contact received recall notification NHTSA recall number: 19V904000 (service brakes, hydraulic) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that upon contacting the local dealer to schedule a recall repair appointment he was informed that the remedy parts would not be available until late first quarter of 2021. The contact also attempted to contact the manufacturer however, upon entering the manufacturer recall number: 19S54 he was unable to connect to a representative. The contact stated that while his wife was driving she depressed the brake pedal which failed to engage properly and travelled to the floor, causing the vehicle to crash into a building. The contact stated that no air bags deployed. A police report was filed. No medical attention was required. The vehicle was towed to an auto body facility for repairs. The contact also state that he has driven the vehicle and when the brake pedal was depressed it fails to stop the vehicle immediately. The contact stated that the brake failure has occurred on many occasions as the vehicle was not safe to drive and has been parked at his residence. The manufacturer nor dealer was made aware of the brake failure due to the crash. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

- Bethel Park, PA, USA

problem #38

Jan 152020

MKZ

  • 121,000 miles
Upon braking my brake pedal goes to the floor and I hear the ABS.the vehicle slightly slows. The pedal remains spongy. Ford does think it could be the "hcu". according to department of Transport problem that hcu may be sticking open. This happens every time a heavy application is made when road surface is wet.

- Kelowna,Bc. Canada, WA, USA

problem #37

May 032017

MKZ

  • 78,000 miles
The contact owns a 2008 Lincoln Mkz. The contact stated that the brakes failed while driving, causing the braking distance to be extended. The vehicle was taken to an independent mechanic and was diagnosed that the hydraulic braking system failed to operate as designed and needed to be replaced. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called napleton's river oaks Lincoln, llc, (1777 river oaks dr, calumet city, il 60409) and was informed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

- Chicago, IL, USA

problem #36

Jun 262020

MKZ

  • 138,000 miles
Our vehicle is subject to NHTSA recall 19V-904. In 2020, Lincoln stopped repairing vehicles subject to this recall. Unfortunately, my vehicle is suffering from this brake problem and I have lost use of my brakes on several occasions. On June 26, 2020, my brakes failed resulting in a property damage accident. After body damage repair, my brakes have again failed. The local Ford dealership finally agreed to examine the vehicle and found that the brake failure was related to the recall. Nevertheless, in addition to the thousands paid to repair mine and the other party's vehicle's damage, I've had to pay the local Ford dealership $1093.80 to fix the car. The brake failure is dangerous and potentially deadly. Lincoln's delay in remedying the issue is the direct cause of my car accident.

- Georgetown, IN, USA

problem #35

May 312020

MKZ

  • miles
Very soft brake pedal

- Orlando, FL, USA

problem #34

Sep 092019

MKZ

  • 10,100 miles
My brakes have excessive brake pedal travel with a lot of noise. I took my Mkz to the dealer paid for all new brakes 4 months before the recall letter came. I had to return my car 3 times telling them something was not right ! after I received the safety recall notice 19S54/ntsa recall 19V-904 in Jan 20 I was told I could pay for the parts and service because they didn't have the parts to do it " what " if I could pay they clearly could make my car safe and fix it with the recall protocol. When I called in April it was due to covid -19, they couldn't get the parts. I was told to wait on a letter, it's now Aug.1, way past the late first quarter of 2020. Still driving my car with my child in it hoping the brakes do not cause me to have an accident.

- Albion, IN, USA

problem #33

Jul 102020

MKZ 6-cyl

  • 126,619 miles
On multiple occasions, I have experienced intermittent issues with the brake pedal. While my foot was on the brake pedal attempting to stop on city streets the pedal would continue to drop down to the floor; I had to apply the emergency brake for the vehicle to stop. No warning lights have ever illuminated as the failure occurred. My VIN confirms parts are not available & I have never been contacted by Ford Motor Company pertaining this recall.

- Walnut Creek, CA, USA

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