The contact owns a 2010 Lincoln MKZ. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the vehicle failed to slow as intended. The vehicle was taken to an independent mechanic where the contact was informed that the brake hoses and brake caliper hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

- Cleveland, OH, USA

The brake pedal had a long travel before brakes would apply. I was not able to operate my vehicle without concern for myself and others since brakes did not react quickly. It required a flush of the brake fluid and replacement of the ABS brake module. I believe this type of incident was part of a recall on the 2010 Lincoln MKZ. I never received any notice of a recall from Ford and had to pay to replace these defective parts.

- Chambersburg, PA, USA

The contact owns a 2010 Lincoln MKZ. The contact stated that while the brake pedal was depressed, he had to apply pressure to the brake pedal to stop the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that either the master cylinder or the interlock brake box failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was transferred to the dealer, but no further assistance was provided. The failure mileage was approximately 173,270.

- Hopkinsville, KY, USA

The contact owns a 2010 Lincoln MKZ. The contact stated that while making a left turn at a low rate of speed, several warning lights including the ABS warning light illuminated on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The dealer was contacted and informed him that the part was not yet available. Northtowne Lincoln (21 NE Vivion Rd, Kansas City, MO 64118) was also contacted and advised the contact to take the vehicle to the dealer for service. The contact left his vehicle in the possession of the dealer and after several days, he was notified that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The failure mileage was approximately 138,000. Parts distribution disconnect.

- Blue Springs, MO, USA

The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that while driving at 20 mph, the contact rear ended another vehicle when he tried depressing the brake pedal and it failed until she pressed it all the way down. The contact refused medical attention and no police report was filed. The contact stated that this was the second collision involving the brake failure. The vehicle was taken to penske Lincoln (8850 grossmont blvd, la mesa, ca 91942) for the recall repair however, the dealer informed the contact that the parts were not available and she would be notified once parts were available to do the recall repair. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 124,000. VIN tool confirms parts not available. * (reacll related incident)

- San Diego, CA, USA

This is not a new issue, but my vehicle is subject to safety recall 19S54. Despite having known about this issue since at least December 2019, Ford has still not repaired it. I have checked many, many times with my local dealer who always indicates parts availability as the issue. This really needs follow-up. Pressure needs to be applied to Ford. Thank you.

- Tower Lakes, IL, USA

ABS went off and now pedal wants to go to the floor before stopping. You can feel it grab right away and then fade away. This model has a ABS valve recall but my VIN is not pulling it up.

- Watkins, MN, USA

There is a recall from the Lincoln Ford company for brakes which has been ongoing since 2019. They keep delaying the implementation of the part saying they are still in the testing phase. They are not giving owners the option for courtesy leases.

- Rathdrum, ID, USA

My uncle car 2010 Lincoln Mkz have problem with brake. When drive brake pedal ok, ,,,but sometime park at home all night long and morning start engine and brake pedal go down on floor. He need to pump brake several time to make brake pedal goes up so he can drive. Brake light on dash sometime went on when driving but brake pedal normal he bring to dealer and let them check out, ,,but no problem solve, ,,they still don't know what happen

- Pennsauken, NJ, USA

The contact's wife owns a 2010 Lincoln Mkz. The contact stated that after the brake pads were replaced by an independent mechanic, the brake pedal depressed to the floorboard while driving, without warning. The contact's wife had taken the vehicle back to the independent mechanic twice where the mechanic bled the brake lines. The brake pedal and the brake master cylinder were replaced. Despite the repairs, the failure persisted. The contact then took the vehicle to riata Ford (10507 us-290, manor, tx 78653) where the mechanic performed the same repairs as the independent mechanic however, the exact cause the failure was not yet determined. Upon investigation, the contact linked the failure to NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 169,385.

- Pflugerville, TX, USA

After hitting brakes hard on wet surface the ABS activated. From that point on the brakes would depress to the floor. Tried to pump up, but the brake pedal would still drop to floor board. At one point the car was pulled over since the brakes no longer worked. Had master cyl replaced, lines drained. Pedal still seems soft. I've had 3 different mechanics work on the brakes and all 3 did something different. Probably should have taken to the dealer.

- West Chester, PA, USA

Brakes lose pressure and go to the floor, as described in recall 19S54, but this car is not covered under the recall and the Ford dealer is charging $2000 to repair it.

- Maspeth, NY, USA

The contact owns a 2010 Lincoln Mkz. The contact stated that the VIN was included in NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving 60 mph, the brake pedal was depressed to the floor to stop the vehicle. The contact stated no warning light was illuminated. The contact stated he had to pump the brakes multiple times until it started to work properly. The vehicle was taken the Nissan dealer where he works and had the brake master cylinder and brake booster replaced. The brake lines were flushed. The contact called varsity Lincoln (49251 grand river ave, novi, mi 48374; (248) 305-5300) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 150,000.

- Milford, MI, USA

After braking in an emergency situation the brake pedal has excessive travel which is exactly as described in safety recall 19V904000. I checked the VIN and this vehicle is not listed as being included in the recall but it definitely has the problem. I spoke with Ford and unless the recall includes this VIN they will not repair as a recall, but rather at my expense. I was travelling in the middle lane of a 3 lane highway going approximately 60 miles per hour and the vehicles in front of me braked hard causing me to brake hard as well. It was a rainy morning and the ABS activated and I felt the brake pedal soften and go down about another inch where it still provided braking but I can feel that it is lower than before and there is a point at which I can feel the brakes but still need to depress further to achieve good stopping. This is the third time that this happened. Previous times the brakes seemed ok the next day. This time I can still feel that there is something very different.

- Haverhill, MA, USA

I have been notified some time ago about a safety recall for my brakes and a remedy was supposed to be available 'late 1st quarter 2020'. it is not past the 2nd qtr of 2020 and still no remedy or notification by Ford. What is their hold up?? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chatsworth, CA, USA

The contact owns a 2010 Lincoln Mkz. The contact stated that while driving approximately 25 mph, the vehicle went over a bump in the roadway and lost the braking ability. No warning indicators illuminated. The vehicle was driven to the dealer downs Ford Inc, 360 New Jersey ave 37, toms river, NJ 08753, where it was determined that hydraulic control unit needed to be replaced. The contact stated that the failure recurred four times. The manufacturer was notified of the failure. The approximate failure mileage was 89,400. Consumer stated her family remember has the same model, has received a recall but she didn't.

- Toms River, NJ, USA

The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the parts to remedy the recall was not yet available. North park Lincoln located at 9207 san pedro ave, san antonio, tx 78216, (210) 341-8841, was contacted by phone and an appointment was scheduled to have the vehicle repaired however, upon arrival to the dealer it was confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

One evening I got into my car and was heading home from work when I used the brakes and they went all the way to the floor. I had no brakes. The part I replaced was the hydraulic brake control unit. It cost me almost $700 to repair. I have the proper paperwork if you need to see the repair order. Pretty ironic that the recall will be coming out but they say my car wasn't affected. I could have been in a severe accident. I am looking for reimbursement on the money I spent. Lincoln has done a great job with all other issue that have come up.thank you for your time and I'm sure you will do the right thing and stand behind your product.

- Walker, MI, USA

Takata recall, wheels locked when backing up on a city street.

- Hot Springs Village, AR, USA

The contact owns a 2010 Lincoln Mkz. The contact stated that while driving at 35 mph, the brake pedal was depressed and it felt stiff causing the vehicle to fail to decelerate. The contact also mentioned there was a hissing noise emitting from behind the brake pedal. The failure recurred multiple times. The vehicle was taken to a both a dealer and an independent mechanic where it was diagnosed both times that the power brake booster had failed and needed to be replaced. They also stated that the master cylinder also needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed that the VIN was not included in a manufacturers recall related to the failure. The approximate failure mileage was 115,000.

- Mebane, NC, USA