10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
11,269 miles

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« Read the previous 20 complaints

problem #35

Jun 012016

MKZ 6-cyl

  • miles
The contact owns a 2010 Lincoln Mkz. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bloomington Lincoln, 1001 clover dr, bloomington, mn 55428) and was informed that the parts were on backorder. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available updated 8/14/18

- Minneapolis, MN, USA

problem #34

Mar 202015

MKZ

  • 85,000 miles
Takata recall

- Lexington, KY, USA

problem #33

Nov 152017

MKZ

  • miles
Takata recall- received letter from big valley Ford at 3282 auto center in 2016 saying that airbag needed replacement and they would contact us when they had replacement for the airbags. To date they have never contacted us. Received a notice about chapter 11 case # 17-11375 concerning airbags. Looked up car information on NHTSA site and confirmed car had recall for airbag. Called big valley Ford in stockton ca. At 1-800-871-8112 and was told that until someone takes over airbag business they have no airbags available to replace our current defective airbag. This was left on our voice message system yesterday 11/15/17 at 4:27pm by jackie at big valley Ford (209-870-4361). My question is what do we do now and how do we get this dangerous defect fixed? apparently Ford doesn't put airbags in their cars any more since they have none to replace the one they chose to put in the car I drive. Hopefully we will never be in an accident where the known defective airbag is deployed.

- Stockton, CA, USA

problem #32

Nov 132017

MKZ

  • miles
Takata recall. The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Detroit, MI, USA

problem #31

Jul 022014

MKZ

  • miles
Waiting for recall of defective airbags since July 2014 airbags are not available and have not been replaced.

- Lewes, DE, USA

problem #30

May 012016

MKZ

  • 48,210 miles
Takata recall. Padded dashboard containing air bag failed by splitting apart.

- Myrtle Beach, SC, USA

problem #29

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serramonte Ford (999 serramonte blvd, colma, ca 94014, (650) 763-2400) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- San Francisco, CA, USA

problem #28

Nov 062017

MKZ

  • miles
"takata recall"; any passengers of the the vehicle are at risk.

- Upper Darby, PA, USA

problem #27

May 312016

MKZ

  • miles
Takata recall received notice of recall on 05/31/2016 and have no further notice of when repair will be available. On internet Lincoln only says "...you will be notified when parts are available..." it is now 15 months since recall notice was received. These replacements should be required to be available before any 2018 models are for sale!

- Belleville, IL, USA

problem #26

Jul 012016

MKZ

  • miles
The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Metro West Lincoln Mercury Mazda of shrewsbury, Massachusetts (940 boston turnpike 01545) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shrewsbury, MA, USA

problem #25

Oct 252017

MKZ

  • miles
Contacted dealer: Wilmes Ford in altus Oklahoma and they stated they are still waiting for parts. Has been over 6 month since I contacted them.

- Blair, OK, USA

problem #24

Oct 222017

MKZ 6-cyl

  • 42,356 miles
TAKATA RECALL - DEALER NEVER CONTACTED ME. WHEN I CALLED DEALER THEY TOLD ME REPLACEMENT AIRBAGS ARE UNAVAILABLE. THIS IS TOTAL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

problem #23

Jun 012016

MKZ

  • miles
Airbag recall safety recall notice 16S26/NHTSA recall 16V-384

- Raleigh, NC, USA

problem #22

Jul 012016

MKZ

  • miles
Takata recall - received safety recall July 2016. Contacted dealer and was told that parts were not available at that time. Dealer said I would be notified by mail when parts were available. I have received no other correspondence from the dealer. I would like to get this taken care asap. Please advise.

- Albertville, AL, USA

problem #21

Oct 032016

MKZ

  • miles
Takata recall. The contact owns a 2010 Lincoln Mkz. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in October of 2016. The dealer (North park Lincoln, 9207 san pedro ave, san antonio, tx, 78216) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. The contact also inquired about the tk holdings card. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

problem #20

Oct 202017

MKZ

  • miles
Takata recall. The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) over a year ago. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (tidelands Ford Lincoln, 9387 ocean hwy, pawleys island, SC 29585 (843) 237-3673, ext. 3673) was contacted numerous times and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Murrells Inlet, SC, USA

problem #19

Jun 012016

MKZ

  • miles
Takata recall have been waiting since the recall was issued in June 2016 to replace the airbag, and still the replacement is not available, putting me in risk of serious injury or death.

- Weston, FL, USA

problem #18

Jul 222016

MKZ

  • miles
Takata recall: Over a year since first recall notice dealers still do not have replacement parts. Safety recall notice # 16S26/ NHTSA recall # 16V-384

- Largo, FL, USA

problem #17

Oct 192017

MKZ

  • miles
Takata recall. The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (germain Lincoln, 13303 tamiami trail N, naples, fl 34110 (888) 649-3826) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Estero, FL, USA

problem #16

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2010 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Ford of port richey located at 10715 us-19, port richey, fl 34668; (727) 868-9545 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Port Richey, FL, USA

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