10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,656 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 222024

MKZ

  • miles
I was stopping at a stop sign and was unable to stop immediately, instead I coasted a little bit before stopping. Then the brake warning lights and ABS and traction lights came on. I pulled over to a parking lot and turned the car off and turned it back on: all the lights came back on. I put on my flashers and very carefully and slowly drove my car to Jiffy Lube. They did an $108 oil change and checked the brake pads and brake fluid levels and said everything was fine and I would need to take it to a larger shop. I contacted the Apple Ford dealer near me and had my family follow me as I dropped it off. They said it would be a total of $310 for diagnostic and brake flush. I did the flush and it didn-??t work. They said it would cost just shy of $3k to replace the entire hydraulic system. I took the car home because that is too much for a 2011 vehicle. I ended up having to get a new car because I need transportation for me and my two young children. My neighbor took a look at the car (he works on trucks) and the battery wouldn-??t work. I bought a new battery for the car at $238.14. The lights are still on. I would like to have this car fixed or be able to trade it in. I am now being recommended to run a computer test on it to reset the codes. I would like to have this fixed as this seems to be a known issue with this car and I could have crashed if I wasn-??t already driving slowly.

- Jessup, MD, USA

problem #6

Feb 022020

MKZ

  • 53,490 miles
Like 2,000,000 other Ford and Lincoln vehicles already under recall, my driver's side door latch is defective. Yesterday, when I went to open the door, the handle swung open without opening the door. After doing some online research, I found this is an extensive problem affecting Ford and Lincoln vehicles manufactured between 2010 through 2015. Please expand your recall to include the 2011 to 2012 Lincoln Mkz's in addition to to 2013 through 2015 Mkz's already under recall.

- Lilburn, GA, USA

problem #5

Oct 292018

MKZ

  • 50,000 miles
Takata notice and dashboard where airbags are.fash is splitting and dealer said can't be fixed. Have to order and pay for a new dash. I received a class action notice about airbags. Dealer checked and no recalls I concerned

- Mansfield, PA, USA

problem #4

Mar 222018

MKZ

  • 72,000 miles
Drivers front door latch does not return to latched position.

- Maumee, OH, USA

problem #3

Dec 232015

MKZ

  • 40,000 miles
Interior door handle broke, unable to open door from inside now. To get out of car I must have key in on position to put window down, reach out and open door from outside. Put window back up. Tada....not safe

- St Thomas, PA, USA

problem #2

Oct 092015

MKZ

  • 63,900 miles
Sunroof spontaneously shattered while driving on the highway at 55 mph.

- Romeoville, IL, USA

problem #1

Feb 072015

MKZ 6-cyl

  • 19,201 miles
False advertising. Misleading and false information on vehicle purchase bait and switch. Auto fraud dealer road runner auto sales Inc 24560 taylor Michigan 48180 sales manager [xxx] scammers salvaged vehicles not disclosed at time of purchase and false information or document stating that car is free of damages. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dearborn Heights , MI, USA