2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 75,280 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a 2011 Lincoln Mkz on 11/5/2012, it had 13,593 miles on it. During my last oil change, ON7/28/15, at 37,440mi, I was informed that I had cracks and in all of the tire walls and would need to replace all 4 tires immediately.I bought the car at the dealer that was doing the oil change. When I argued that the tire warranty guide that came with the car indicated that the tires were good for 60K, I was told that it was my fault that the sidewalls had cracks, because I had not rotated the tires on a regular basis. So I assumed that it was my fault, and replaced my tires ($700). Today, while checking a different recall, I saw the other tire complaint about Michelin's and 2011 Mkz's and realized it was not my fault. I don't know if the dealer knew about this-I thought they were trying to trick me so I went to an actual tire company for replacement. Unfortunately- because I didn't know at the time, I had them discard the Michelin tires after they replaced them. I am sure I had Michelin tires, I have the original tire warranty guide and it list 5 possibilities-all Michelin. I based the size of the tire on the size of my replacement tire. I do know that the car came from the hermosillo assembly plant. I have the original sale sticker. I am sure I can find more information from where I bought it if needed.
- Weymouth, MA, USA
- Mt Holly, NC, USA