10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,974 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Lincoln Mkz. The contact stated that the vehicle was taken to an independent mechanic to have transmission fluid added to the transmission and have the vehicle examined. The contact stated that the transmission was cleared however, the next day when the vehicle was turned on and attempted to shift the vehicle into drive, the vehicle failed to shift into the drive. A warning light stated that a shifter system failure had occurred and to check the owners manual. The contact contacted West herr Ford Lincoln service (10 campbell blvd, getzville, NY 14068, (716) 688-5464) who informed the contact that there was no recall on the vehicle. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage 103,270.
- Cheektowaga, NY, USA
Mkz 2013 Lincoln with same symptoms and required component (bushing) change as safety recall 18S20. Please include the Mkz 2013 Lincoln series in the recall 18S20 (view attached)
- West Hartford, CT, USA
While stationary after turning on the vehicle there is a hard shift in gears from park to drive. While vehicle is in motion on the city street there is a hard shift around 35 mph to 55 mph. While driving on the city street after 5 miles the vehicle start sputtering and not shifting gears properly then there isn't any acceleration from a traffic light stop and go. And then it picks back up and drive high RPM sound. Or high rev sounds. In addition the gas cap unit is faulty I replaced it before and now it appears it has to be replaced again because it won't close properly. A P0171 code maf sensor came up along with transmission codes for the 5th and 4th gear ratio according to the diagnostics reported from the ob reading and some additional codes that I can't even describe. For the most part the vehicle stalls while driving city and highway which makes it very dangerous to drive
- Alpharetta, GA, USA
The contact owns a 2013 Lincoln Mkz. When the contact parked the vehicle, the gear indicator did not display the park position when the vehicle was shut off. The contact must reshift to the park position several times before it the gear position displayed correctly. The contact called napleton's river oaks Lincoln, llc (1777 river oaks dr, calumet city, il 60409, (708) 891-5400) and was advised to call the manufacturer. The manufacturer stated that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The failure mileage was 100,000.
- Valparaiso, IN, USA
Car complete stalls and says "run power active". very unsafe situation. Car was not able to be moved. Was not able to be started again for over a minute
- Knoxville, TN, USA
The contact owns a 2013 Lincoln Mkz. While driving approximately 30 mph during inclement weather conditions, the windshield wipers failed to properly adjust to the desired speed level. In addition, the brake peal traveled abnormally to the floorboard when depressed and the steering wheel required excessive force in order to maneuver the vehicle. The contact also stated that the vehicle failed to shift gears properly and failed to drive over 35 mph. The speedometer failed to read properly the accurate reading levels. The vehicle was towed to the dealer but the failure was unable to be replicated. The vehicle was not included in NHTSA campaign numbers: 15V250000 (steering) and 13V594000 (power train). The manufacturer was notified of the failure. The failure mileage was not available.
- Highland, MI, USA
The contact owns a 2013 Lincoln Mkz. The contact stated that the part for NHTSA campaign number: 14V597000 (air bags, seat belts) was not available to repair the vehicle. The recall report date was September 26, 2014 and the recall remedy was still not available in February of 2015. The manufacturer was not notified of the issue. The contact did not disclose if a failure occurred. Updated 4/6/15 the consumer stated two days after having the vehicle serviced at the dealer for recalls, the steering wheel would not turn.
- Perryhall, MD, USA
The car was pulled into a parking space (space in front of a canal) and pushed buttoned into park and the car then lurched forward, going into the canal (front half only, the back half was stopped by the sea wall). We see there was a recall for the same problem for 2013 Lincoln Mkz hybrids (ours is not a hybrid).
- St. Clair Shores, MI, USA
When driving the car it will shift from drive to S1, S2, S3, S4, it will decrease in speed, like a hesitation and slowing down. I am afraid if this constantly happens some one will hit me in the rear., causing a serious accident. We have taken this car in twice for repairs, still isn't fixed. First, oh its need to be put on the computer and recalibrated. Second, after test driving the dealership service department couldn't assess the cause and it didn't occur while they did a test drive. This is a serious defect and danger to me, my family and others on the highway. It needs to be investigated and repaired.this is still occurring while driving daily. Seriously thinking about returning this vehicle.
- New Orleans, LA, USA
The wrench icon appeared on the steering wheel dashboard, prompting to check owners' manual. When you look up the incident it reads powertrain fault or an AWD fault has been detected. Contact dealership as soon as possible. Other past recalls have mentioned this to be a transmission range sensor issue. An issue that can result in a shift out of park--using the pushbuttons on the dashboard that the Mkz substitutes for a traditional shift lever--without the driver first having to press the brake pedal.
- Pasadena , MD, USA
Came to a stop at stop sign. Made a left hand turn at approx. 7 mph. While the car was moving at went from drive to neutral and then into park. This is the 3rd time it has happened. Car was taken back to dealer on 4/14 for repairs. This is also the 3rd electrical system malfunction.
- Leesburg, FL, USA
Vehicle locked out of ability to shift from park to reverse. The car needed to be restarted several times over 20 minutes in order to shift into reverse. Caused obstacle to traffic. Blind cross traffic alert and forward collision warning alarm is activated without proper stimulus, slowing the vehicle automatically when there is no threat of collision. This almost caused three separate accidents. Lincoln service suggested disabling this safety feature. Note that the forward collision warning does not meet NHTSA standard according to jd powers.
- Villanova, PA, USA
The car shifts from drive to neutral when driving. The car shifts from drive to low while driving. The car shifts from reverse to park while driving. This has happened multiple times a few time it almost resulted in a accident. I finally took it to a dealership for repairs and will wait and see if it continues to happen. This is a situation that could and will likely result in a death if this continues to happen. The dealership did not seem surprise about what was happening. There is a recall about the repair but I was never notified of the recall. My car did not accept the repair as there were more computer issues going on then a simply fix to the shift modulator.
- Davison, MI, USA
- Columbia, MO, USA