10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,177 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car stopped without warning, then "check engine" came on. After waiting several minutes, it started again. We were in a very heavy traffic area and turned right to get to where we staying when the car stopped without warning. Fortunately, no car turned behind us or we could have been killed or injured. We were staying at a timeshare in Weston.Fl. and tried to find a Lincoln dealer but to no avail. We decided to leave for our home in Fort Myers on February 16, 2022 (staying off I75) taking back roads and the car stopped again without warning, then, "check engine", we proceeded as did previously and made it to Gallaway Ford/Lincoln in Fort Myers, Fl. where it is now being inspected. We own a 2012 and a 2015 Lincoln and have never had a problem. We purchased this 2013 MKZ last February 2021 from Gallaway Lincoln.
- N.Fort Myers, FL, USA
There is a thump when the car moves forward or back from a stop. Sounds like somethings lose and is shifting back and forth.
- Millsboro, DE, USA
Strong odor coming from passenger vent when car is running. Doesn't have to be moving but more prevalent when it is in motion. Outside weather doesn't matter.
- Millsboro, DE, USA
My sync software on my Lincoln Mkz won't update because the apim is defective. Ford/Lincoln previously provided a 5 year warranty extension on this component. This defective apim causes my volume to either turn all the way up or all the way down, no in between. It also causes the music from my phone to play on my phone speakers rather than the car speakers and also randomly disconnects my phone. The five year warranty expired about one year ago but I feel like this should still be covered because it causes a safety hazard when my phone disconnects and I have to attempt to fix it so I can utilize the hands-free phone features.
- Park Hills, MO, USA
The passenger side door will not close. Latch does not engage. The vehicle was stationery when discovered.
- New Castle, DE, USA
Recall on door latches but there are no replacement part available. Unknown when they will be in stock when I was notified of the recall I asked them to order parts but they have been on back order
- Alvarado, TX, USA
The contact owns a 2013 Lincoln Mkz. The contact stated that while driving 35 mph, the contact was advised by another driver that the vehicle had caught on fire from underneath. The contact attempted to shut off the vehicle but failed to respond. As a result, the contact crashed into a park. The fire department had to extinguish the fire twice because once it was loaded on the tow truck the fire started again. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 350.
- Serant , OK, USA
- Marietta, GA, USA