3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Lincoln MKZ. The contact stated that while driving at low speeds, the power steering became inoperable. There were no warning lights illuminated. The vehicle was towed to her residence. The vehicle was then taken to an independent mechanic who informed her about the steering recalls for the vehicle regarding the electrical power steering assist which caused the power steering column to fail. The mechanic referred the contact to the dealer. The local dealer was contacted and informed her that the repair was not covered under recall. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V632000 (Steering) and NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 67,000.
- Marlborough, MA, USA
The contact owns a 2013 Lincoln MKZ. The contact stated that while her fiancé was making a left turn, the -??Service Power Steering Now-?? warning light was illuminated and the steering wheel seized. The vehicle was not drivable but was close to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 63,491.
- Sharon, PA, USA
Intermittent power steering failures at low speeds - appears to be random. No warning lights or indicators of problem.
- Fort Walton Beach, FL, USA
Steering stopped working when we were leaving the driveway
- Gettysburg, PA, USA
I was driving my car and all of a sudden my power steering goes out traction control and park hill assist all flash. This is the second time it has happened traveling 70 mph. I was able to get off of the road but had a difficult time turning the wheel as it felt like it was almost locked. Please advise. Thanks
- Grain Valley, MO, USA
Warning then after driving longer (70 miles) it would not steer. Had to go get it reset. The fluid was fine.
- Covington, GA, USA
I was driving and my power steering service light came on and became very hard to steer and now my traction control light is on. It tells me to have serviced immediately but when I call Lincoln dealership they tell me they can't even get me in til October 16th. I am now concerned that I may end up in a crash. I can't believe this is not a recall.
- Grain Valley, MO, USA
The contact owns a 2013 Lincoln Mkz. While driving approximately 30 mph during inclement weather conditions, the windshield wipers failed to properly adjust to the desired speed level. In addition, the brake peal traveled abnormally to the floorboard when depressed and the steering wheel required excessive force in order to maneuver the vehicle. The contact also stated that the vehicle failed to shift gears properly and failed to drive over 35 mph. The speedometer failed to read properly the accurate reading levels. The vehicle was towed to the dealer but the failure was unable to be replicated. The vehicle was not included in NHTSA campaign numbers: 15V250000 (steering) and 13V594000 (power train). The manufacturer was notified of the failure. The failure mileage was not available.
- Highland, MI, USA
The contact owns a 2013 Lincoln Mkz. The contact stated that the part for NHTSA campaign number: 14V597000 (air bags, seat belts) was not available to repair the vehicle. The recall report date was September 26, 2014 and the recall remedy was still not available in February of 2015. The manufacturer was not notified of the issue. The contact did not disclose if a failure occurred. Updated 4/6/15 the consumer stated two days after having the vehicle serviced at the dealer for recalls, the steering wheel would not turn.
- Perryhall, MD, USA
Following driving through a puddle, not an overly deep puddle, perhaps 3-4 inches, the power assist malfunction message appeared and the power steering turned off. After allowing the car to dry, the failure cleared for a short time but comes back on within 5 miles of driving. Taking car to dealer for service.
- Williamsburg, VA, USA
Incident occurred after turning right from a full stop at a stop light onto curvy road with moderate downhill slope and construction barricades on the passenger side. Traffic was approaching in opposite lane. Road was curving to the right. Front collision avoidance audible alarm and flashing red light activated. At the same time, another alarm sounded and a warning screen came the dashboard indicating that there was a malfunction in the power assist steering. The steering wheel became nearly impossible to turn, and the car began to veer into oncoming traffic. Only with great effort was I able to pull the car to the right and back into my own lane to avoid a head on collision. Car is not drivable and is being towed this morning.
- Boerne, TX, USA
- Detroit, MI, USA