10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,000 miles

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problem #1

Jun 062017

MKZ

  • 28,000 miles
The contact owns a 2015 Lincoln Mkz. While driving approximately 5 mph making a turn, the vehicle hesitated and the driver heard a popping noise. The contact lost control of the steering and crashed into a curb. There were no warning indicators illuminated. There were no injuries and a police report was not filed. The vehicle was damaged and towed to a dealer (dana Ford Lincoln, staten island, New York, 718-983-8700) where it was diagnosed that the A-frame was fractured and needed to be replaced. The technician also recommended a wheel alignment. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 28,000. Parts distribution disconnect.

- Staten Island, NY, USA

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