10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Lincoln Mkz. While driving approximately 5 mph making a turn, the vehicle hesitated and the driver heard a popping noise. The contact lost control of the steering and crashed into a curb. There were no warning indicators illuminated. There were no injuries and a police report was not filed. The vehicle was damaged and towed to a dealer (dana Ford Lincoln, staten island, New York, 718-983-8700) where it was diagnosed that the A-frame was fractured and needed to be replaced. The technician also recommended a wheel alignment. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 28,000. Parts distribution disconnect.
- Staten Island, NY, USA
- Macon, GA, USA