10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,600 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

May 062024

MKZ

  • miles
The vehicle transmission shift is controlled by buttons to the right of the dashboard. The letters identify Power on/off, R, Dr., etc.. The identifying imprints for each shift within a short time are erased, making it impossible to readily identify and engage in the appropriate gear or command. This poses a hazard when approaching a difficult traffic situation, when parking, or a safety issue when the power button is mistakenly turned off, when the reverse button is pressed when you are expecting to engage into Drive. It's also important to note that the vehicle safety break is engaged through the transmission posing another safety issue.

- Visalia, CA, USA

problem #2

Feb 012018

MKZ

  • 7,800 miles
While driving in heavy traffic on the interstate attempted to change lanes and accelerate, car suddenly lost power and the "see manual" light illuminated with tool - fortunately was able to coast car off exit ramp safely and pull over, at which point the engine chugged and stalled. First restart "see manual" light still on, sputtered and stalled. Turned off vehicle. 2nd attempt same as 1st. 3rd came on and ran without engine light and seemed to rev up higher than normal, then came back down. No other indications appeared other than "no use of auto brake available"

- Stockton, GA, USA

problem #1

Jul 062017

MKZ 4-cyl

  • miles
The contact owns a 2017 Lincoln Mkz. While the vehicle was parked, the contact noticed that the vehicle was not parked correctly and decided to straighten the vehicle. While the brake pedal was depressed, the contact heard an abnormal ding noise and the vehicle independently accelerated without warning and drove over a curb. While attempting to reverse the vehicle off of the curb with the brake pedal still depressed, the contact heard an abnormal ding noise again. The vehicle independently accelerated in reverse and failed to stop. As a result, the vehicle rolled into two parked vehicles. A police report was filed and there were no injuries. There were no warning indicators illuminated. The vehicle was towed to hines park Lincoln (40601 ann arbor rd, Plymouth, mi 48170, (734) 619-6272) where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that she could file a subrogation insurance claim. No further assistance was offered. The failure mileage was unavailable. Updated 09/06/17

- Canton, MI, USA