10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,750 miles

About These NHTSA Complaints:

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problem #4

Feb 152022

MKZ

  • miles
Lugnuts are stripped and swollen at only 60k miles. An improperly seated lug nut could result in the tire coming off at high rate of speeds posing a safety hazard. The dealer found and confirmed the swollen and stripped lug nuts. Lincoln dealer is the only entity who has serviced the vehicle while in my possession. After speaking with advisor, they said this is a common problem - indicating Lincoln is aware of the issue. After researching, MANY Ford and Lincoln owners are filing complaints, and lawsuits over this issue and Ford is denying them. This indicates Ford and Lincoln are aware of the problem. Part was inspected by the manufacturer, Lincoln. No warning lamp, message, or symptom indicating the problem. Last service appointment (approx 5100) miles ago did not indicate any issue with the lug nuts.

- Placentia, CA, USA

problem #3

Dec 212021

MKZ

  • miles
2017 Lincoln MKZ had the "Auto Hold" on and the car came to a complete stop at an intersection with a red traffic light. One other vehicle was in front of me and we had been stopped for at least 30 seconds. Without notice the Lincoln MKZ quickly lunged forward and struck the vehicle in front of me. I kept applying the brake but the car would not stop, it kept hitting the car in front 3 times before it stopped. Auto Hold button was still illuminated. The car was then turned off. The person in the car in front of me stated that they thought I was hit from behind and pushed into their car. I also thought that I was hit from behind and pushed into the car in front. There were no injuries. If I would have been the first car at the light, chances are my car would have been T-boned. I have not driven the car since the incident. No warning signals were given prior to the incident. I would like to have the EDR, black box, evaluated to determine why the Auto Hold malfunctioned. Air bags did NOT deploy. The car is scheduled for service on January 10, 2022.

- Toledo, OH, USA

problem #2

Jun 202021

MKZ

  • miles
1) Every used miz I test drove had a super hard jerk out of first gear including the one I purchased, I was told it was fine, went to another dealership and was told the transmission clutch was gone, repaired under warranty. 2) Gas tank door spring failed, saw its a common problem with Ford Lincoln vehicles, dealer replaced entire door housing sleeve, not covered under warranty, had to be installed twice after coming out after incorrectly installed. 3) Front headlights lens spider web cracking. When purchased I saw small stress cracks at top by hood 3 to 7 months later entire lens/globe housing look like shattered glass but still in tacted, not covered under warranty, now passenger light starting to look the same. Only had the car 13 months. Dealer service rep ask do I drive car alot or drive in the rain, I was shocked. 4) Rear trunk tail light across entire back end full of moisture. Not covered under warranty. Every since 2007 this seem to be a common problem with every car I had to poor designed product that consumer have to pay for and shouldn't. It will cost thousands of dollars to replace.

- Buffalo, NY, USA

problem #1

Oct 112019

MKZ

  • 51,000 miles
I went to start my vehicle no power at all.. weird nothing ever happened like that before. So I get aaa to give me a boost. I get to my destination. Go to get back in my car and leave. Car dead no power at all. Get towed to the dealer. Battery check was good. They couldn't find out the problem. Then the car would get jump started but wouldn't turn off when you press the button only the auxiliary things would power off. The dealer is telling me it's water damage but how? it's garage kept..

- Highland Park, MI, USA