8.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,500 miles

About These NHTSA Complaints:

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problem #4

Mar 112024

Nautilus

  • miles
My vehicle is experiencing the exact symptoms of the recall [XXX] although my VIN is not listed under this recall. The vehicle shutters and jerks upon acceleration up to around 30 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Charlotte , NC, USA

problem #3

Dec 302020

Nautilus

  • 6,000 miles
12/30/20 stopped at red traffic light with foot brake. Engine and electrical shut down. Vehicle went to park and would not start again or shift out of park. Nothing worked! had to be towed to Lincoln dealer. The mileage was 6,000! July 2020 I had complained of transmission banging shifting to drive or reverse. Dealer said all was fine. It has been 34 days, dealer replace a module witch did not fix problem. They are now replacing the transmission. The incident occurred at a shopping center light to enter highway 525. Approaching the signal vehicle was only traveling 2-3 mph.

- Freeland, WA, USA

problem #2

Nov 202019

Nautilus

  • 2,000 miles
My car had been in twice for repair and computer software update. I was rounding a corner and the engine shifted into neutral, stopping the car. The precollision aid was disabled. Luckily no one was behind me or they would have plowed into my car.

- Wall Township, NJ, USA

problem #1

Sep 092019

Nautilus

  • 2,000 miles
The contact owns a 2019 Lincoln Nautilus. While at a red light, the vehicle stalled and shut off completely without warning. The contact was able to restart the vehicle without incident. The contact stated that the failure recurred on three separate occasions. The contact took the vehicle to al packer Ford West palm beach (1530 N military trl, West palm beach, fl 33409, (561) 689-6550) where the contact was informed that the dealer was waiting for a part to repair the vehicle. The contact stated that the vehicle had been in the dealer's possession for close to a month. The manufacturer was notified of the failure and stated that a manager would call back. The contact had not heard back from a manager. The vehicle was not repaired. The failure mileage was 2,000.

- West Lake, FL, USA