7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,043 miles

About These NHTSA Complaints:

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problem #8

Oct 262021

Nautilus

  • miles
Exhaust smell in cabin (interior) of car Happens when full acceleration when passing or entering Highway A/C on, Outside air Recirculate switch off (inside air Only) Has happen since new on car. Ford/Lincoln dealership has checked for Exhaust leaks, Proper operation on Climate control system, check rear hatch for proper sealing. No issues found. Dealership has verified problem. Oct 26 2021 EAST TENNESSEE FORD

- Crossville, TN, USA

problem #7

Oct 072021

Nautilus

  • miles
Out of nowhere, a full accessory power active display showed, the ignition started to jerk and car shaking. Car was towed for a detailed dealership investigation, which is currently pending.

- Tampa, FL, USA

problem #6

Nov 092020

Nautilus

  • 30,000 miles
Cruise was set at 79 mph and the car shut down while the vehicle was in motion going straight on the interstate in the far left lane. This occurred 4 times with a lot of traffic, very fearful experience. The car died without any warning, I only knew it died because it stopped accelerating. Dealership had it for two week following the incidents. Gave it back to me explained that nothing was wrong with the vehicle, and then this same incident occurred again on 12/28/2020, again, causing fear, . this vehicle is in no way safe to be on the road. I am lucky to be alive.

- Lexington, KY, USA

problem #5

Jun 302020

Nautilus

  • 500 miles
Transmission shift ruff. Sometimes the transmission act as if want change gears but doesn't. transmission is slow to engage from reverse to drive. The vehicle has a rotten egg smell after it gets hot.

- Monroe, LA, USA

problem #4

Sep 032020

Nautilus

  • 23,000 miles
Driving and heard a load bang similar to a gunshot sound, scared the shi* out of me. Heard it a few more times and then had friends in the car and the same thing. Scared all in the car as well. Sounded like it was coming from the roof/above me. Figured it out that it is only when driving from one level to a different level surface. Like driving out of a driveway going over the little edge to the main road surface or into /out of a parking lot. Level/surface angling, then the bang... looked over the vehicle to find a stress crack in the roof surface.

- Clifton Park, NY, USA

problem #3

Sep 072020

Nautilus

  • 5,200 miles
The dash screen goes completely black while driving. All safety features disabled. Randomly comes back on.

- Sugar Land, TX, USA

problem #2

Jul 012020

Nautilus

  • 1,350 miles
The sunroof exploded while driving North on md state highway 235 at approximately 60 mph. Purchased SUV less than a month and hardly driven under covid conditions. Garaged when not on the road and no rocks or projectiles hit the sunroof. Although purchased as new, had over 800 miles driven. Took it to nearest Ford dealership in a la plata, md. They stated that it was hit by a rock. Will pick SUV back up tomorrow and take to dealership where it was purchased less than 30 days ago. Left message with sales rep who answered the phone and also on salesmanship voicemail.

- Leonardtown, MD, USA

problem #1

Oct 142019

Nautilus

  • 4,296 miles
While stopped at a drive thru today the car started giving off multiple warnings of safety failures--blind spot monitoring, camera, lane keep, hill assist, and auto hold. The final warning was a powertrain malfunction. I was able to drive a quick two minute trip home and had the vehicle towed to the dealership.

- Beckley, WV, USA