7.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,043 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Out of nowhere, a full accessory power active display showed, the ignition started to jerk and car shaking. Car was towed for a detailed dealership investigation, which is currently pending.
- Tampa, FL, USA
Cruise was set at 79 mph and the car shut down while the vehicle was in motion going straight on the interstate in the far left lane. This occurred 4 times with a lot of traffic, very fearful experience. The car died without any warning, I only knew it died because it stopped accelerating. Dealership had it for two week following the incidents. Gave it back to me explained that nothing was wrong with the vehicle, and then this same incident occurred again on 12/28/2020, again, causing fear, . this vehicle is in no way safe to be on the road. I am lucky to be alive.
- Lexington, KY, USA
Transmission shift ruff. Sometimes the transmission act as if want change gears but doesn't. transmission is slow to engage from reverse to drive. The vehicle has a rotten egg smell after it gets hot.
- Monroe, LA, USA
Driving and heard a load bang similar to a gunshot sound, scared the shi* out of me. Heard it a few more times and then had friends in the car and the same thing. Scared all in the car as well. Sounded like it was coming from the roof/above me. Figured it out that it is only when driving from one level to a different level surface. Like driving out of a driveway going over the little edge to the main road surface or into /out of a parking lot. Level/surface angling, then the bang... looked over the vehicle to find a stress crack in the roof surface.
- Clifton Park, NY, USA
The dash screen goes completely black while driving. All safety features disabled. Randomly comes back on.
- Sugar Land, TX, USA
The sunroof exploded while driving North on md state highway 235 at approximately 60 mph. Purchased SUV less than a month and hardly driven under covid conditions. Garaged when not on the road and no rocks or projectiles hit the sunroof. Although purchased as new, had over 800 miles driven. Took it to nearest Ford dealership in a la plata, md. They stated that it was hit by a rock. Will pick SUV back up tomorrow and take to dealership where it was purchased less than 30 days ago. Left message with sales rep who answered the phone and also on salesmanship voicemail.
- Leonardtown, MD, USA
While stopped at a drive thru today the car started giving off multiple warnings of safety failures--blind spot monitoring, camera, lane keep, hill assist, and auto hold. The final warning was a powertrain malfunction. I was able to drive a quick two minute trip home and had the vehicle towed to the dealership.
- Beckley, WV, USA
- Crossville, TN, USA