10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle has an erratic transmission issue. Ddoes not respond at times when in traffic at low speeds. Do not feel safe in traffic because of this. Worried if it will respond when asked to do so. No codes or other warnings are giving by the vehicle. Been to the dealer at least 3X and once the reset the computer back to factory settings only to have it morph back into its unreliable state after 2K miles were added. The dealer art hill Ford claims they are backed up with work and dont notice anything wrong when driving it on a few occasions. But admittley state that the 10 speed transmissions are a problem. The manufacuter licoln offered a buy back but changed it to 10 free oil changes
- Dyer, IN, USA
I-??ve only had the car 2 weeks brought brand new from Crest Lincoln on May 28,2020. Every time I try to accelerate the car doesn-??t want to move, it sounds like it-??s trying to get power. It makes a humming noise then it slowly starts to move and the care jerks and pick up speed. I don-??t like it, I-??m afraid that when i come to a light and it doesn-??t accelerate I might get hit from behind. I contacted the sales person Paul Smith (on vacation) then I spoke to the Sales Manager (Deno Martino) told him my story. He said he believes its the software. And that he will tell the Service Manager to reach out to me ( Bob Elliott) I honestly believe that the car shouldn-??t been sold and the sales person and sales manager knew it. It was a sale for them and a bad experience for me. I didn-??t test drive the car because I test drove the 2021 and it drove good so I didn-??t even think about test driving the 2020. Lesson Learned.
- Warren, MI, USA
- North Manchester, IN, USA