10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 72,013 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1999 Lincoln Navigator-spark plug blow out.
- Lakewood, WA, USA
Rear taillights would not work and headlights would not go off at times door ajar would come on and all doors were closed at times heated seats would work and sometimes not took to shop and had wiring diagnostics done and found out needed new headlight switch put in it shorted out burning wires under dash garage had to order new headlight switch put it in and it did not work ordered 3rd one and same situation still did not work am being told by Ford and garage that there is a backorder on part because of known problems with the headlight switch control that is being made and will be at least a month tell parts are available. If I would not have been outside in car when the smoking started under my dash by the headlight switch the car would have burned to the ground but luckily it was just the wiring harness that was hurt this is a dangerous situation property damage was to my 99 Lincoln Navigator with wires burning.
- Bonner Springs, KS, USA
It seems that this issue that I'm having with my vehicle already was raised and dismissed. However, I very much would like this investigation re-opened because I believe that the problem is under reported. I own a 1999 Lincoln Navigator and every time it rains, my windshield wipers, windows and locks stop working. This happened as I was driving so needless to say I slowed down to almost a crawl and subsequently was pulled over by the police. They helped me to pull my vehicle off the road and I had to wait until it stopped raining before I can drive back home. No doubt that this is a hazard not only for me, but for other motorists as well. The very next day, I got in my truck, turned the ignition, the truck started however it did not remain started. It was as if it was out of gas. I had the truck towed to a Lincoln dealership, and was told that there is a windshield leak and it leaked on the GEM module and fuse box harness and would have to be replaced. I talked to a auto glass expert who told me that eventhough the dealer was stating that the leak is from the windshield, it is not. According to him, he has taken out, resealed and reinstalled windshields only to have those customers come back very angry due to the leak still occured. This problem was reported by Ford expedtion owners, however I don't see any evidence that complaints from Navigator owners were considered and/or investigated. It's interesting that I am having this same problem, but with a different model of Ford/Lincoln. I feel very strongly that this issue deserves a second look. Furthermore, because this is such a costly ($1,800) repair, it is my prayer that the government will step in and make this auto maker take responsibility and issue a recall and have the problem correctly identified, it may not be leakage from the windshield, and subsequently fixed. I ask this in safety of all of us. Even if I trade this vehicle in, someone else, just like me, will purchase this danger.
- Hammond, IN, USA
1999 Lincoln Navigator with electrical related problems customer states that his car caught on fire an he believes that its Ford fault and that they should replace it * the consumer stated vehicle caught on fire on 06/09/07 and all passengers were able to get out of the vehicle himself and his two daughters. The consumer stated he either wants Ford to fix the vehicle or provide him with a new vehicle being as though this is his only means of transportation to and from work. The consumer also stated would like an investigation as to what caused the fire.
- Collierville, TN, USA
The contact owns a 1999 Lincoln Navigator. At 103,000 miles the contact was driving at 25 mph and the vehicle started shaking, and he almost lost control. The mechanic stated that the air conditioning compressor and the relay failed and needed to be replaced. After driving 1,000 miles the vehicle failure recurred. The relay failed and was replaced by the Ford dealer. On 4/16/2007 after driving over a bump, the driver heard metal scraping and the vehicle was very hard to control. The dealer stated that the compressor failed and needed to be replaced. The current mileage was 105,000.
- Honolulu, HI, USA
Vehicle was parked in front of residence and fifteen minutes later it caught on fire. Driver was able to extinguish the fire, and vehicle was towed to dealer.
- Los Angeles, CA, USA
Spark plugs failed. As a result, vehicle jerked forward without warning. Coolant leaked twice in the past. The radiator assembly was reinstalled. The left front window squeaked. The trim on the front door panel was removed and reinstalled. The engine light had come on and the engine had run rough. The service dealer replaced the faulty coil pack on the #4 cylinder. The heater hose was replaced due to leakage. The heater did not blow air and displayed a burning smell.
- Andrews, SC, USA
The engine had to be replaced because the electro spark plugs went inside the engine. The dealer was N otified but nothing could be done.
- Woodbridge, VA, USA
- Boynton Beach, FL, USA