2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,000 miles

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problem #1

Apr 252003

Navigator 8-cyl

  • Automatic transmission
  • 76,000 miles
While driving, the consumer noticed a bad jerk in the transmission, whenever the gear was switch from drive to reverse or vise versa. The vehicle was taken to dealer where the consumer requested the transmission be looked at, however the vehicle was not taken for a test drive and only the outside of the vehicle was looked at. The vehicle was returned to the consumer. While driving, the vehicle locked up and came to a complete stop. The vehicle was taken to a transmission shop and it was explained that the way the clutch was designed it did not allow the proper amount of lubricant to reach the clutch which then caused the clutch to seize up. The dealer replaced the torque converter.

- Detroit, MI, USA