This is the fifth (5th) time in 6 years I have brought my car in for repair of the air suspension (compressor, ride height), all but one of those times was to the Ford Lincoln dealership. It is clear that Ford is aware of the problem as there are 10 service bulletins on the 2003 air suspension alone, as well as hundreds of complaints on the internet (see complaints on edmunds, even Ford website and several car forums. These are of the Lincoln Navigator only, not its equivalent Ford Expedition, which also has hosts of complaints.) many of the complaints state, much like my experience, that the dealer cannot even figure out the problem. It is impossible to describe to you the danger involved when the suspension fails, especially at highway speeds. The car bounces violently and becomes totally uncontrollable.

- Gainesville, FL, USA

My 2003 Lincoln Navigator has shut down completely three times in the last 6 weeks. Two of the occasions happened on the interstate while driving about 55 mph, the third instance happened in my subdivision driving less than 30 mph. After pulling the truck over to the side for safety the truck will not start immediately but will start after resting about 7 minutes. When the truck shuts down several lights on the dashboard light up. I explained the issue as well as I could to my local Ford / Lincoln dealership in madison, tn but they could not find any issues with it saying that no codes were showing. I also took the truck to a Goodyear service repair in brentwood, tn but they also could not diagnose the problem. After searching for this type of issue on the internet I found numerous customers that have had a similar experience, some saying that the issue is related to the "fail safe" security option kicking in while a person is driving. The issue of having my truck shut down completely on the interstate is dangerous and I would appreciate help on getting the issue resolved as soon as possible.

- Hendersonville, TN, USA