10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 68,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns 2003 Lincoln Navigator. The contact stated that while standing outside of the vehicle, the vehicle started to roll backward. The engine was off and the transmission was in park. The contact ran to catch vehicle and was injured from a fall. Driver suffered sprained angle, body bruising. The vehicle crashed into another vehicle. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was not available.
- Phil, PA, USA
Gear shift knob came loose. Causing the vehicle to be locked into the drive position. Could not use reverse, neutral or park. I could not shift the vehicle out of the drive. Dealership tells me that the whole assembly needs to be replaced.
- Lawton, OK, USA
Vehicle was purchased at marshall bros in new orleans, vehicle was sold as a certified vehicle. Vehicle had to have a new transmission installed 2 months after vehicle purchased. Vehicle was sold with the problem known to dealership. Worker at location stated they knew it and when we purchased vehicle, they insisted on us buying an extended warranty since it was used. Insisted to the point of giving policy at cost, this was due to known problem, transmission case and unit was so badly damaged that it could not have been missed. Previous owner contacted and stated they told dealership of problem. Also since vehicle was owned electrical system has gone haywire, battery not charging periodically, alarm and lights operating on their own, lights staying on, coming on at night, radio staying on dealership stated they could not find anything wrong when brought in for issues, they kept vehicle for three days. Happened several more times, same statement by dealer. I researched problem on internet and discovered tsb's on same problems, but no recall. But tsbs have existed since 2004, dealer knew windshield leaks into computer and moonroof can leak causing same problem, dealership didn't fix anything, then when out of warranty dealership states known issue and fuse panel needs replacing at cost of $4,000. This should be a recall after my research and since the dealerships are doing everything they can including lying and selling vehicles with known problems. BBB was contacted and in process of having press involved. Please look at all complaints on issue and make a recall necessary. This is a dangerous problem, vehicles wrecking, putting drivers in dangerous situations.
- New Orleans, LA, USA
- Caster, WY, USA