10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
75,355 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Feb 052008

Navigator

  • 55,000 miles
The contact owns a 2003 Lincoln Navigator. The contact stated that the air bag warning lamp illuminated. Also, a "check the suspension" message illuminated indicating that the rear shocks failed to work. The vehicle was taken to a dealer, who indicated that the passenger side running board switch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to an authorized dealer several times; however, the technician was not able to replicate and diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Las Vegas, NV, USA

problem #8

Oct 062012

Navigator

  • 189,000 miles
The right side front airbag ride suspension bag exploded while driving.

- Conway , SC, USA

problem #7

Feb 032008

Navigator 8-cyl

  • 76,000 miles
While driving in a parking lot a car pulled out in front of my 2003 Navigator as I hit the brakes I felt my SUV drop from the front. The tire skidded and I hit the car that was pulling out. After the accident my truck was never the same.it was taken to the dealership but they said the warranty would not cover it.I have a 40000 dollar truck just parked in the driveway for the past 6 months I know mechanics that can convert it to to springs suspension for about 400 dollars but that's not the point I paid top dollar for a piece of you know what.I drive a 2000 Nissan with 170000 miles on it and haven't spend a dime on it besides tires

- Mission, TX, USA

problem #6

Sep 282011

Navigator

  • miles
I was driving into a parking lot when spontaneously both side airbags deployed causing me first degree burns and contusions on my forearm, face and chest. Also my daughter had contusions on forearm and head.

- Miami, FL, USA

problem #5

Aug 062011

Navigator

  • 124,890 miles
The contact owns a 2003 Lincoln Navigator. The contact stated that after starting the vehicle, the driver side air bag deployed unexpectedly. The driver received minor injuries to the chest and side arms. The vehicle was not inspected by a dealer nor repaired. The manufacturer was not contacted. The failure and current mileages were approximately 124,890. The VIN was unavailable.

- Brownsville, TX, USA

problem #4

May 112011

Navigator

  • 122,303 miles
The contact owns a 2003 Lincoln Navigator. The contact stated that while driving 45 mph, both the driver and passenger side air bags suddenly deployed. There was no crash when the air bag deployed or warning prior to the failure. There were no injuries. The vehicle had not been inspected or repaired. The contact called the manufacturer for assistance who referred her to an authorized dealer. The current and failure mileages were 122,303.

- New Palestine, IN, USA

problem #3

May 282010

Navigator

  • 111,000 miles
The contact owns a 2003 Lincoln Navigator. While driving at approximately 2 mph through grass, the front driver and passenger side air bags deployed without warrant. The vehicle was not taken to the dealer for a diagnosis of the failure. The failure and current mileages were 111,000.

- Glenwood, WV, USA

problem #2

Jun 152005

Navigator

  • miles
Consumer Lincoln Navigator airbag light continues to come on and remain on for various lengths of time. The dealer has been contacted numerous times. They claimed that they did not know why the air bag light continued to illuminate and could not reassure the consumer that the air bag would work if involved in an accident.

- Stevenson Ranch, CA, USA

problem #1

Mar 032005

Navigator 8-cyl

  • Automatic transmission
  • miles
While driving at 45 mph an accident occurred. The other vehicle made a sudden left turn, and consumer's vehicle caught the tail end of the other vehicle. However, the air bag did not deploy.

- Apopka, FL, USA