3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,000 miles

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problem #1

Feb 142009

Navigator

  • 45,000 miles
This is the fifth (5th) time in 6 years I have brought my car in for repair of the air suspension (compressor, ride height), all but one of those times was to the Ford Lincoln dealership. It is clear that Ford is aware of the problem as there are 10 service bulletins on the 2003 air suspension alone, as well as hundreds of complaints on the internet (see complaints on edmunds, even Ford website and several car forums. These are of the Lincoln Navigator only, not its equivalent Ford Expedition, which also has hosts of complaints.) many of the complaints state, much like my experience, that the dealer cannot even figure out the problem. It is impossible to describe to you the danger involved when the suspension fails, especially at highway speeds. The car bounces violently and becomes totally uncontrollable.

- Gainesville, FL, USA

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