10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,842 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Lincoln Navigator. While driving 70 mph, extra force was required to turn the steering wheel right and left, and the traction control warning indicator illuminated. The vehicle was taken to brill's auto sales (388 southampton rd, westfield, MA 01085, (413) 568-9487) where it was diagnosed that the steering shaft and drive axle needed to be replaced. The contact mentioned that he repaired the 4 wheel drive actuator himself. The vehicle was not completely repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 163,000.
- Westfield, MA, USA
The contact owns a 2004 Lincoln Navigator. The contact was driving approximately 15 mph when the steering column locked and then the steering wheel turned in the right position without warning. Suddenly, there was a loss of steering control and the vehicle traveled over a curb up an embankment. When the brakes were engaged the vehicle came to a stop. The vehicle was driven from the embankment and the identical failure reocurred. The vehicle was taken to a nearby independent mechanic for diagnosis. The vehicle was taken to the dealer where they were unable to duplicate the problem. There were unrelated repairs performed on the vehicle. The failure mileage was approximately 67,000. The VIN was unavailable. The contact had concern of the potential safety hazard.
- Urbana, OH, USA
Vibration in the front end. Has been in the shop three times. Twice the tires checked and one alignment. Nothing helped. Also the interior lights went out. Bought brand new and has only 6,000 miles.. also the front bumper has water streaks on it that dealer says is manufacture problem due to no clear coat on it.
- Stringer, MS, USA
- Lincoln, CA, USA