really awful
Typical Repair Cost:
Average Mileage:
117,200 miles
Total Complaints:
5 complaints

Most common solutions:

  1. remedy is a recall by ford (2 reports)
  2. not sure (1 reports)
  3. replace air pump (1 reports)
  4. replace front end (1 reports)
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problem #5

Jul 072022

Navigator 5.4L V8

  • Automatic transmission
  • 102,985 miles

I had front end and a 4 wheel alignment done 2 weeks prior to trip. The car was in driveway entire time. I drove to coast, and the upper ball joint snapped at freeway speed. This threw car into ditch, and my wife was banged up. BOTH lower arms had NO bushings in them. Both airbags in front were destroyed, so with a new USED wheel, and both upper and lower arms replaced, then both front air bags replaced, the tie rod ends were replaced, with another 4 wheel alignment.

The charged window not replaced yet. I guess airbag front ends are only good for 60,000 or so miles. My best guess is to get installed the strut conversion and save some money in the long run. What a mess, but it's still cheaper than a nice used SUV, and none to be found. My Navigator is almost perfect interior and body wise, so we went with the repair instead (cheaper, I hope, in the long run).

- Tim M., Bannister, US

problem #4

Feb 082014

Navigator 5.4L V8

  • Automatic transmission
  • 40,000 miles

The air pump was louder then my home air compressor, duh. They fixed it with a used unit.

- Tim M., Bannister, US

problem #3

May 252018


  • Automatic transmission
  • 150,000 miles

Third time the system completely failed. Will NEVER purchase another car with this type of suspension again.

- American P., Deltona, FL, US

problem #2

Aug 132015


  • Automatic transmission
  • 159,000 miles

Lincoln Navigator air suspension sensor failure at highway speed. Caused vehicle to lose all suspension and drop as low as it would go, providing no suspension. Truck bounced dangerously over the road while attempting to decrease speed and remain within lane. The air suspension system fails to work when cold. Its very bouncy and hard to drive safely. If it haven't happened already, it's just a matter of time before someone gets seriously injured or killed due to this faulty system. These cars needs to be recalled.

Sign the petition at the link below:


- ag2dmax, College Park, GA, US

problem #1

Jul 102014

Navigator 5.4L

  • Automatic transmission
  • 134,000 miles

No need to elaborate, simply read thru all the articles surrounding the Air Suspension on the Ford product.

The suspension on my Lincoln, for lack of better terminology, is cheap. I compare this to the cheesy rubber suspension Ford also has the audacity to install on the A frame ( squeaky in hot and cold weather ). American made my ass!!!!!! If this is a mirror image of Ford's product then count me out.

My real concern more so than just complaining is a liability concern for the public! The vehicle is bouncing and at times somewhat uncontrollable, in that this could lead up to rolling the vehicle at normal operating speeds on Highways, Freeways, Turnpikes, Etc. Thus causing injury and or death to drivers, passengers, other vehicles, and not to mention Pedestrians.

A recall is not suggested. Instead, it meets a demand status.

D. Jones

- Dewey J., Valrico, FL, US