2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 75,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Lincoln Navigator. The contact stated that while driving at various speeds, the vehicle would independently downshift which would lead to an abrupt slowdown of the vehicle. The contact stated that both the power train and fuel tank warning symbols would appear on the instrument panel after the failure. The contact would then restart the vehicle and resume normal driving shortly after the failure. The contact had taken the vehicle to an independent mechanic who was initially unable to duplicate the failure. The mechanic diagnosed the vehicle and discovered that the Powertrain Control Module (PCM) was defective. The mechanic also reached out to a dealer who informed him that there were no recalls on the vehicle. The manufacturer was notified of the failure and confirmed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.
- Franklin, WI, USA
The contact owns a 2014 Lincoln Navigator. The contact stated that while at a stop and to go, the vehicle loss motive power between first and second gear, failing to accelerate as designed. There was no warning light illuminated. The vehicle was take roberts motors Inc., (4350 N alby St, alton, il 62002) where the transmission fluid was change and a new hose was replaced however, the repairs failed to fix the failure. The vehicle was later taken to weber Ford (3465 progress pkwy, granite city, il 62040) and was test driven however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact mentioned that the vehicle failed to exceed 25 mph. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
- Godfrey, IL, USA
The contact owns a 2014 Lincoln Navigator. While driving various speeds, the vehicle downshifted intermittently without warning into first gear. The contact had to turn the vehicle off and back on for the vehicle to resume normal operation. The vehicle was taken to john wiese Ford (203 10th St S, sauk centre, mn 56378, (888) 868-6561) where it was diagnosed that the lead frame was faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA campaign number: 19V075000 (power train), but the VIN was not included. The manufacturer was made aware of the failure and provided case number: Cas-24448826-J5N0K0. The manufacturer confirmed that there were no recalls. The failure mileage was approximately 90,000. Consumer stated in regards to safety recall 19S07 which does not include my vehicle because of manufacture dates. I have experienced the same safety issue downshifts as this recall but the manufacture date does not include my vehicle by 28 days. Therefore Lincoln will not cover the repair to correct the extreme safety issue. Please include my repair info to my safety complaint oid no. 11266110.
- Grey Eagle, MN, USA
The speedometer would intermediately stop working. When this is happening it would have a loss in power or begin to misfire. We have now stopped driving the vehicle because it down shifted extremely hard at road speed while along side another vehicle. The wife was extremely scared and I am afraid it will happen again and cause damage to the transmission.
- Grey Eagle, MN, USA
- Westfield, IN, USA