The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driver-??s side exterior mirror. The mechanic disconnected the mirror and determined that the mirror had short-circuited. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 25V091000 (Visibility); however, the contact had not yet received the notification. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 122,000.

- Riley, MI, USA

The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

- Slidell, LA, USA