Back passenger door opened while driving. Locking mechanism will not keep door shut.

- Jacksonville, FL, USA

The contact owned a 2016 Hyundai Santa Fe. The contact stated that while driving at 40-45 MPH, she was advised to veer to the side of the road as there was a fire underneath the vehicle. There were no warning lights illuminated. The contact stated that she smelled a strong gas odor. The contact veered to the side of the road and quickly exited the vehicle. The contact stated that as she turned around, she saw the vehicle on fire. The contact was able to extinguish the fire with the assistance of the fire department. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 110,000.

- Holbrook, NY, USA

The alarm goes off if you lock the vehicle when you are in it with the key. For example, if you are waiting for someone and you lock the door. This causes the alarm to go off, thus drawing attention to you in the vehicle.this leaves you in a very vulnerable position. You are in a very expensive vehicle with the doors unlocked and/or the alarm going off. I spoke to Ford and they are refusing to fix it.

- Richboro, PA, USA

I own a 2018 Lincoln Navigator, 3 months after purchasing the ac stopped working. I brought it in to the dealer and was told that Lincoln had a dried of vehicles which had the wrong refrigerant put in from the factory. Today is the 22nd straight day without my truck because there are supposedly no parts available to fix it. $83,000 SUV!! I even had to hire a lawyer to send them a letter trying to get info on when I am getting my vehicle back. They won't wven answer a lawyer

- Port Saint Lucie, FL, USA