9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,000 miles

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problem #1

Apr 012019

Navigator

  • 2,000 miles
Seatbelt is not recoiling properly. Dealership replaced it, new one is having similar issues. Sat in other black label Navigator and they also had the same issue. When using the cruise control, the brakes are making an odd noise (it makes the same type of sound you hear when getting up from a leather couch) window washers have failed multiple times. I have multiple video's of that driver seats are making a lot of noise (almost like something is loose), dealership had to fix it twice now. Keep in mind this vehicle is brand new, their top of the line model and had less then 10K miles when these issues started. I would be more than willing to meet with someone in person to show them all the issues.

- La Puente, CA, USA