2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,295 miles

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problem #3

Sep 052006

Town Car 8-cyl

  • Automatic transmission
  • 127,000 miles
: the contact stated the vehicle's jack collapsed while changing a flat tire. There were no injuries sustained. The dealership was alerted. This was the first time the contact used the jack.

- Hephzibah, GA, USA

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problem #2

Sep 212003

Town Car

  • 55,378 miles
Jack collapsed when tire was being changed. The jack couldn't hold the weight of the vehicle. There was a recall to replace the jack with a stronger one, but consumer was never notified of it until the jack broke. Consumer spoke with three different dealers who agreed the jack should be replaced. One agreed to replaced it if the consumer pays the $50 warranty deductible. Consumer think the jack couldn't hold the Lincoln but may hold a Ford Focus. Michelin stated since the tire was driven until flat, it wasn't under warranty. Since they couldn't match the tires, all four were replaced with big O with a 100,000 mile unlimited warranty. Michelin, Firestone and possibly Lincoln has lost the consumer as a consumer.

- Brigham City, UT, USA

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problem #1

Feb 192003

Town Car 8-cyl

  • Automatic transmission
  • 49,507 miles
The jack bent, which caused the vehicle to fall to the ground, the jack was not designed to hold that type of vehicle.

- Anoka, MN, USA

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