The contact owns a 2001 Lincoln Town car. The contact stated that the windshield wiper motor had to be replaced multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000. Updated 12/30/15 the consumer was informed his VIN was not included in the recall. Updated 04/07/16.

- Oakwood, IL, USA

The contact owns a 2001 Lincoln Town car. The contact stated that while driving approximately 30 mph, the windshield wipers stopped functioning. The vehicle was taken to an independent mechanic for diagnosis. The mechanic stated that the fuses and the windshield wiper motor would have to be replaced. The vehicle was repaired but the failure continued. The contact referenced NHTSA campaign id number: 01V258000 (visibility) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 80,000.

- Cranston, RI, USA

The contact owns a 2001 Lincoln Town car. The contact stated that the windshield wipers were continuously on and would not shut off. The contact stated that he had to shut the vehicle off and back on in order to stop the wipers. The contact stated that the failure recurred a few moments later. The vehicle had not been to the dealer. The failure and current mileages were 150,000.

- Lewisville, KY, USA

The contact owns a 2001 Lincoln Town car. While driving approximately 50 mph, the contact noticed that the windshield wipers began to function erratically. The vehicle was taken to an independent mechanic where the mechanic advised that the motor could possibly need replacing. The vehicle was not repaired. The contact referenced NHTSA campaign id number: 01V258000 (visibility:windshield wiper/washer:motor) but was advised by the manufacturer that the VIN was not included in the recall. The approximate failure mileage was 43,000.

- Norfolk, VA, USA

The contact owns a 2001 Lincoln towncar. The windshield wipers, air conditioning and heater have failed. The speedometer sporadically fails. The ABS light was consistently illuminated on the instrument control panel. The vehicle was taken to the dealership for inspection. The technician stated that the wipers needed to be replaced at his expense. No repairs were made. The current mileage was approximately 100,000. The failure mileage was approximately 89,000.

- Los Angeles, CA, USA

My compliant concerns our 2001 Lincoln towncar cartier. On 14 June 2009, while driving home from church, it started raining. I turned the windshield wipers on and they worked up to leaving the restaurant. While driving off the wipers would not work. I found myself driving in the rain without wipers. I purchased our Lincoln new and only have 33,200 miles on it now. After researching the internet, I found there had been 1,083,000 recalls (01S24) on 2001's for windshield wiper/washer motor. I printed it off and took it to the dealer and explain what had happen and gave then a copy of the recall notice. I called that afternoon and the service rep said they couldn't find the problem and need to keep it overnight. I agreed. I received a call June 23rd and was told they found the problem and it would cost me $538 to fix. I asked why wasn't it covered under the recall and he told me that my VIN was not listed and therefore it was not covered and there was nothing they could do about it. I denied them the right to fix it at that cost and took it to my personal mechanic. I called the Ford customer relations department and talked with two individuals before receiving a call from guy who is there supervisor. I explained to guy my frustration and dissatisfaction. He explained that all recalls are based on investigations and identified with VIN of the vehicles. My VIN was not listed and therefore there was nothing they could do. There were 1,083,000 recalls for this problem. All vehicles with VIN made from Feb 15 through July 2000 were included and the plant where my vehicle was made was on the list but the manufacture dates that were included for that plant was Feb 15 thru July 2000. My vehicle was made at Wixom plant but it was made September 2000. I'm had the same problem, my car was made at one of the same plants but two months later. Where is the logic" I could of had an accident that could have caused the life of someone because of this default. Where is the logic"

- Montgomery, AL, USA