Opening the driver's door normally, the door handle broke off with a piece of the door panel. The whole door assembly used to open/close the door is no longer available and has been discontinued. The only way to open the door now is to roll the window down and reach outside to open the door from the outside. This is particularly unsafe as it is the driver's main escape.

- Unknown, DC, USA

The interior door lock within the panel broke off on the drivers side & the clips broke off on the passengers side. Per Lincoln we will need to replace the whole panel. They no longer make the panel nor can we find it at anywhere else. Lincoln offered two sites to try and locate however they do not have this part either. The car hasn't even hit 10 years for us and Lincoln offers no solution. The car runs ok but it's a bit embarrassing that we cannot open the door without the panel falling down. I believe this is a bad business transaction from the manufacturer and had we known we would get this type of service we wouldn't of bought this make of car.

- Fishkill, NY, USA

The door handle to open the drivers door is stuck out and the door cannot be opened from the inside of the car. If in an accident, you could die. Ford dealer told me tuff luck, the part is discontinued and impossible to repair. Poor design, poor response from Ford. If there is a fire or accident, you cannot exit the car. Ford needs orders to recall these cars and fix the problem so innocent people do not sacrifice their lives for Ford bottom line.

- Columbia, SC, USA