2.2
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 69,127 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On the previous day I had replaced the left side low beam headlight bulb twice which did not fix the problem. Thought it would be a simple fix for a burnt out bulb. Turns out the origional bulb was not bad at all. Took car to dealer for diagnostic check. Problem turned out to be a lighting module ($659.25 part) not repairable, that had to be programed ($239.63 fee) by dealer before being reinstalled. This module also affected my brake lights which I was told were not working. If I had been out on the road when this occured instead of my local traffic area I think it could have been a safety issue. I feel this would have been a safety situation since I never knew my brake lights were not working and also not being able to get my headlight to work. What if both headlights had gone out while I was driving at highway speed because of this module. This situation also put me as car owner into the position of not being able to fix a simple headlight problem and turning it into a major car repair ($905.61 bill). I feel the use of modules to control headlight lighting is a major safety issue. It should not cost nine-hundred dollars to fix a headlight problem. I foresee down the road a whole lot vehicles with these modules having no lights. So much for the modern era. Give me the old style electrical system with just wire and fuzes. Part no: Fmc 7W1Z 13C788 a processor - lighting.
- Warner Robins, GA, USA
The passive restraint indicator light (shows an airbag and seatbelt), also called seatbelt retractor, came on and remained on with an audible alarm (5 beeps, 5 times) repeating every 30 minutes. The problem diagnosis was for the left front seat belt pretensioner ( driver's side). A Lincoln dealer service employee said the airbag will not work with this problem. At another Lincoln dealership I was told many 2006 towncars had the same problem. It started beeping at 122,000 miles and I was not involved in a crash. A Ford employee told me last year's supplier went out of business, so they had to change the manufacturer for the new part. The price went from $150 for the pretensioner to $360 for the kit (from the new manufacturer), which is the only thing you can get to fix the problem, even though you don't need a new seat belt, buckle, etc. Because of the additional installation costs ($200 to $330), many people may not be able to afford the fix, putting their lives at risk as well as their passenger's.
- Orlando, FL, USA
The passive restraint indicator light (shows an airbag and seatbelt), also called seatbelt retractor, came on and remained on with an audible alarm (5 beeps, 5 times) repeating every 30 minutes. The problem diagnosis was for the right front seat belt pretensioner (passenger side). A Lincoln dealer service employee said the airbag will not work with this problem. At another Lincoln dealership I was told many 2006 towncars had the same problem, but on the driver" side, mine is on the passenger. The problem started around 114,000 miles, my car is now about 117,000 miles. And I was not involved in a crash. A Ford employee told me last year"S supplier went out of business, so they had to change the manufacturer for the new part. The price went from $150 for the pretensioner to $360 for the kit (from the new manufacturer), the only thing you can get to fix the problem, even though you don"T need a new seat belt, buckle, etc". because of the additional installation costs ($200 to $330), many people may not be able to afford the fix. In my situation, neither Lincoln, nor Ford were able to get my part. It is not because my part was the wrong number, it is because the part in the box was the wrong part. We are supposed to get number five, I believe, tomorrow, 5/15/12.
- Orlando, FL, USA
- Gould, AR, USA