The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.

- Sunnyvale, TX, USA

The contact's mother-in-law owns a 2007 Lincoln Town Car. The contact stated that while her mother-in-law was driving in a parking lot, the power steering assist failed to operate as needed without warning. Upon restarting the vehicle, the power steering started to operate as needed; however, the failure soon returned. Despite the failure, her mother-in-law managed to drive the vehicle home. The dealer was notified of the failure and found no record of any recalls on the vehicle. The manufacturer was also notified of the failure and linked the failure to NHTSA Campaign Number: 14V704000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

- Lilburn, GA, USA

The contact owns a 2007 Lincoln Town car. The contact stated while attempting to make a left or right turn, the steering wheel was difficult to turn. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V704000 (steering). The contact was informed that the previous owner had the recall repair completed in 2015. The failure mileage was approximately 165,000.

- Greenwood, DE, USA

I lost complete control of steering of my Lincoln while driving ( no steering whatsoever) and fortunately the direction of the car was heading toward the shoulder of the turnpike. And I got off the road onto shoulder. Scary!! this car was recalled twice for the steering shaft and was to have been repaired. Or was it!?? this could have been a major accident, with loss of steering!! Ford needs to stand behind this incident and cover the cost of repairs!! how many others with Lincoln towncars have crashed with loss of steering and never lived to tell their story!!

- Collegeville, PA, USA

I am aware of the current recall regarding Crown Victoria, Grand Marquis, and Lincoln towncar using the lower intermediate shaft corrosion as the issue. I am not convinced that this is the primary reason for possible loss of steering control. I lost control of the steering in my towncar a few weeks ago and had it towed to a dealer in new castle Delaware. The service writer offered no explanation other than the steering column shaft had broken. After a personal closer inspection I determined that the steering column shaft was pulled apart as a result excessive travel of the lower intermediate shaft. The reasoning offered by Ford blames only the issue of corrosion thus minimizing the parts for possible replacement. Fortunately, when I experienced the loss of steering in my car I was pulling into a parking space at low speed. Had I been out on the highway the results could have been much worse.

- New Castle, DE, USA

The contact owns a 2007 Lincoln Town car. The contact stated that the driver was driving about 20 mph, then the driver attempted to make a turn when the steering wheel detached which caused the driver to lose control of the vehicle. The vehicle did not crash into anything however the vehicle was towed to an independent mechanic where it was discovered that the lower bearing detached from the steering column. The contact mentioned that there was a recall regarding the steering failure however it did not include the vehicle. The manufacturer was not notified of the failure. The failure mileage was 370,000.

- St. Pete Beach, FL, USA

The contact owns a 2007 Lincoln Town car. While backing out of the driveway at approximately 5 mph, a snap sound was heard and the steering wheel fractured. The steering wheel moved in circles and the contact lost control of the vehicle. There were no warning indicators illuminated. The contact stated that the vehicle crashed into a ditch. The air bags did not deploy. There were no injuries and a police report was not filed. The manufacturer was made aware of the failure and stated that there were no recalls. The vehicle was not diagnosed or repaired. The failure mileage was 81,000...updated 11/17/16 the consumer stated her husband fixed the steering problem on his own and at his expense. Updated 12/15/16.8jb

- Sprig Hill, FL, USA

The contact owns a 2007 Lincoln Town car. While driving at an unknown speed, an abnormal noise was heard coming from the steering wheel. In addition, the steering wheel shook violently. The vehicle was taken to the dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 231,000. The VIN was not provided.

- Falls Church, VA, USA

The contact owns a 2007 Lincoln Town car. While driving at an unknown speed, the steering shaft and steering knuckles fractured from the steering wheel connection. The steering wheel became extremely loose without warning. The contact had to cautiously maneuver the steering wheel due to the sudden failure. The vehicle was taken to an independent mechanic for inspection and diagnostic testing. The vehicle was not included in NHTSA campaign numbers: 14V704000 (steering) and 13V385000 (steering). The manufacturer was notified of the failure and did not provide any assistance. The failure mileage was not available.

- Dorchester, NH, USA

The contact owns a 2007 Lincoln Town car. While driving at approximately 40 mph, the steering wheel became very stiff and made it difficult to steer the vehicle. The manufacturer was notified of the failure. The steering shaft was replaced, but the failure recurred. It was unknown who performed the repairs on the vehicle. The failure mileage was approximately 286,000.

- Winthrop, MA, USA

I was traveling West on 64 on 8\13\15. There was a considerable amount of traffic but I was experiencing no problems until my car begin to swerve back and forth and I was unable to maintain the lane. We realized that we must get the car off the road and into the median to avoid being struck or striking a car in the right lane. After much effort we were able to do so but hit the guard cables which resulted in totaling our Lincoln. In Aug of 2013 we received a recall for the rack and pinion steering for our car and had it repaired on 3\21\14. We had to wait for the dealer to get the parts. There was another recall on 11\5\14 saying that cars with the intermediate shaft repaired during the first recall may not have been done correctly. My question is why did we not receive that recall? I feel that we did everything we could to insure that the best of circumstances occurred in what was most certain going to result in a crash and prevented others from being injured. If we had had that recall we could have had ours checked and possibly have avoided this accident. Since the car was totaled the only way it could be checked was to start the car and try to turn the steering wheel. This was done but does not indicate to me that there was no problem wit the steering, as we were able with great effort (both of us trying together) to turn it as well but the steering could not be controlled. Please reply by email to [xxx]@ntelos.net or by phone at [xxx] or by mail to [xxx], waynesboro, va 22980. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Waynesboro, VA, USA

TL * the contact owns a 2007 Lincoln Town car. While turning the vehicle at various speeds, the power steering failed. The dealer stated that the transmission shifter was defective. The vehicle was repaired; however, the failure persisted. The VIN was invalid. The failure mileage was 147,224.

- Syracuse, NY, USA

The contact owns a 2007 Lincoln Town car. The contact received notification of NHTSA campaign id number: 13V385000 (steering) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Bronx , NY, USA

The contact owns a 2007 Lincoln Town car. The contact received notification of NHTSA campaign number: 13V385000 (steering) and contacted the dealer, who stated that the parts needed to repair the vehicle were unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experience a failure.

- Middlebrook Heights, OH, USA

The contact owns a 2007 Lincoln Town car. The contact stated that the rubber on the ignition switch became worn prematurely and caused the steering wheel to be exposed and allow debris to penetrate the steering wheel system. The vehicle was not taken to the dealer to be inspected. The manufacturer was not made aware of the failure. The approximate failure and current mileage was not available....updated 02-28-14 the consumer stated the harder plastic surrounding the soft rubber at the base of the shifting mechanism began to come out of its setting. The hard plastic and rubber rubbed together. This has caused a whole in the soft rubber of the shifting mechanism. Updated 3/18/2014

- Rockford , IL, USA

The contact owns a 2007 Lincoln Town car. The contact stated that the vehicle was included in NHTSA campaign number: 13V385000 (steering). The dealer was contacted and stated that the repair could not be performed because the vehicle was purchased in Ohio and the state of California, in which the contact resided, was not participating in the recall. The manufacturer was made aware of the failure and stated that the dealer should have been able to provide the repair. The vehicle was not repaired. The failure mileage was 40,000.

- Los Angeles, CA, USA

The contact owns a 2007 Lincoln Town car. The contact referenced NHTSA campaign id number 13V385000 (steering). The vehicle was taken to an authorized dealer where the contact was informed that they were unable to provide an expected date for the parts needed to complete the recall to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure....updated 12/03/13

- Brandon , FL, USA

The contact owns a 2007 Lincoln Town car. The contact referenced NHTSA campaign id number 13V385000 (steering) and stated that the parts needed to complete the repair were unavailable. The manufacturer was notified but was unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.

- Lucasville, OH, USA