Technical Service Bulletins (TSBs) for the 2017 CX-3 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #06-001-20-3676

      Date Announced:
      FEB 05, 2020
      NHTSA ID:
      #10171846

      Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. Read More »

    • TSB #02-003-20-3677

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170814

      Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #06-005-19-3610

      Date Announced:
      JUL 22, 2019
      NHTSA ID:
      #10163365

      Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. Read More »

    • TSB #06-004-19-3591

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163364

      Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor. The aluminum tape may have dropped from the bottom of the steering column and the black liquid is grease that has melted and dripped onto the ... Read More »

    • TSB #06-002-19-3585a

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160583

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #02-004-19-3574

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10153318

      Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #06-002-18-3504

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145251

      Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #06-002-19-3585a

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160583

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #02-010-18-3477

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142519

      Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road. Read More »

    • TSB #06-001-17-3307b

      Date Announced:
      DEC 18, 2017
      NHTSA ID:
      #10129327

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #06-001-17-3307a

      Date Announced:
      JUN 02, 2017
      NHTSA ID:
      #10120347

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    SUSPENSION

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-005-19-3503a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160552

      Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »

    • TSB #02-003-19-3547

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153317

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-001-19-3550

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153315

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-013-18-3491

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143974

      Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. Read More »

    • TSB #02-005-18-3444

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134700

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-005-19-3503a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160552

      Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »

    • TSB #02-014-18-3503

      Date Announced:
      SEP 04, 2018
      NHTSA ID:
      #10145245

      Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    BRAKES (PWS)

    • TSB #00-002-19-3561

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153307

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-19-3545

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153227

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142515

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »

    • TSB #04-004-18-3468

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136776

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #SA-052-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111028

      Smart City Brake Support (SCBS) frequently asked questions (FAQ) Read More »

    • TSB #1079M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10085288

      IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »

    • TSB #1079M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092719

      IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-019-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170941

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-005-19-3512

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10165653

      Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-17-3316b

      Date Announced:
      AUG 11, 2017
      NHTSA ID:
      #10118470

      Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. Read More »

    • TSB #04-002-17-3316a

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10120376

      Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    • TSB #04-005-19-3512

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10165653

      Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface. Read More »

    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153319

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    ENGINE (PWS)

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #01-007-19-3541

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153314

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-003-19-3557

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153310

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #01-012-18-3474

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142516

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-026-18

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142533

      If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #1102M

      Date Announced:
      MAY 27, 2016
      NHTSA ID:
      #10092322

      WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #MT-005-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183604

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »

    • TSB #CSP05

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183633

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #01-019-19-3628

      Date Announced:
      NOV 26, 2019
      NHTSA ID:
      #10168785

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-003-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10166848

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #01-016-19-3627

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164267

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #07-001-19-3465a

      Date Announced:
      JAN 11, 2019
      NHTSA ID:
      #10153328

      Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. Read More »

    • TSB #01-005-19-3548

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153312

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »

    • TSB #01-004-19-3558

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153311

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10152370

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10153299

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #SA-029-18

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143955

      IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Read More »

    • TSB #05-004-18-3466

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136780

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #04-003-18-3455

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136775

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    • TSB #01-002-17-3299a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111005

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      Date Announced:
      SEP 06, 2018
      NHTSA ID:
      #10145242

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #01-013-18-3478

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142517

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    • TSB #01-002-17-3299a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111005

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #MT-004-20

      Date Announced:
      NOV 03, 2020
      NHTSA ID:
      #10183602

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #MT-001-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10154487

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #RF-16-03R1

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10134934

      The SKYACTIV-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV oil filters. The unique oil filter can be identified with two white bands as shown below. Read More »

    POWER TRAIN

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #05-005-20-3752

      Date Announced:
      NOV 03, 2020
      NHTSA ID:
      #10183592

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-053-20

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177012

      When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »

    • TSB #SA-047-20

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10174690

      Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-030-20

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171792

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #05-004-19-3466

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160555

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #05-002-18-3454

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136778

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #03-001-19-3505b

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155436

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. Read More »

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    • TSB #03-002-18-3505

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144327

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:AXLE ASSEMBLY

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #SA-037-18

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144334

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    ELECTRICAL SYSTEM

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-063-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179315

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #08-001-20-3696a

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10176975

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï¿· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-031-19-3625

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163827

      After the installation of a new instrument cluster, the message "Fctry" or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #09-010-19-3577

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154452

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-006-19

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154457

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #01-006-19-3549

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153313

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »

    • TSB #01-001-19-3551

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153308

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-002-19-3552

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153309

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-047-18

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153296

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152372

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153300

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-007-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145238

      Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #09-035-18-3509

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145252

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-036-18

      Date Announced:
      JUL 30, 2018
      NHTSA ID:
      #10143982

      MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #09-010-18-3440a

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143964

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #MT-002-18

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10134924

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-001-18

      Date Announced:
      JAN 02, 2018
      NHTSA ID:
      #10129354

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping. Read More »

    • TSB #00-003-17-3406

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10129349

      In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »

    • TSB #15-005-17-3358b

      Date Announced:
      OCT 27, 2017
      NHTSA ID:
      #10123444

      Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Read More »

    • TSB #15-005-17-3358a

      Date Announced:
      OCT 09, 2017
      NHTSA ID:
      #10123440

      Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Read More »

    • TSB #09-017-17-3347c

      Date Announced:
      AUG 23, 2017
      NHTSA ID:
      #10118472

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #15-005-17-3358

      Date Announced:
      AUG 04, 2017
      NHTSA ID:
      #10118466

      Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Read More »

    • TSB #SA-048-17

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10111021

      In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »

    • TSB #MT-010-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10116231

      Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »

    • TSB #1099M

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10092421

      WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #08-001-20-3696

      Date Announced:
      APR 15, 2020
      NHTSA ID:
      #10174574

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #01-009-18-3452

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134929

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-008-18-3451

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134928

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #09-009-19-3566

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153339

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-002-18-3410

      Date Announced:
      JAN 09, 2018
      NHTSA ID:
      #10129566

      After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-061-17

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10111036

      In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is 2017 Mazda North American Operations, U.S.A. Read More »

    • TSB #09018173351

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10118129

      Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    • TSB #MT-010-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10116231

      Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-017-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134945

      Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108. Read More »

    • TSB #SA-016-18

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134944

      If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version. Read More »

    • TSB #09-010-18-3440

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10134694

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09-001-18-3387a

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136368

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-007-18-3422

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136370

      Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »

    • TSB #SA-036-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10118754

      IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »

    • TSB #15-001-17-3301a

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10120383

      Some vehicles with Blind Spot Monitoring (BSM) may experience the following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface): DTC U1A4B:97 - Radar sensor sensitivity temporarily decreases ... Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #09-017-17-3347b

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10120373

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-048-17

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10111021

      In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »

    • TSB #09-017-17-3347a

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10120348

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09017173346

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10118128

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-046-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10116229

      An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system. Read More »

    • TSB #SA234

      Date Announced:
      JUL 08, 2016
      NHTSA ID:
      #10085383

      IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Read More »

    EXTERIOR LIGHTING

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-19-3555

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153332

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #15-005-17-3358b

      Date Announced:
      OCT 27, 2017
      NHTSA ID:
      #10123444

      Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #1066M

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10092413

      SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-041-18-3533

      Date Announced:
      NOV 13, 2018
      NHTSA ID:
      #10152379

      Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #SA-057-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111033

      High Beam Control (HBC) system frequently asked questions (FAQ) Read More »

    • TSB #09-008-17-3324

      Date Announced:
      MAR 09, 2017
      NHTSA ID:
      #10111011

      Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #SA-066-17

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10118751

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    EXTERIOR LIGHTING:FOG LIGHTS

    • TSB #15003173284

      Date Announced:
      MAY 11, 2017
      NHTSA ID:
      #10118125

      ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

    • TSB #15-003-17-3284b

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120386

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    VISIBILITY

    • TSB #00-002-20-3749

      Date Announced:
      OCT 22, 2020
      NHTSA ID:
      #10182091

      In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an â¿¿as-needed⿝ basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »

    • TSB #09-031-20-3736

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180668

      Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-005-17-3358a

      Date Announced:
      OCT 09, 2017
      NHTSA ID:
      #10123440

      Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Read More »

    • TSB #15-005-17-3358

      Date Announced:
      AUG 04, 2017
      NHTSA ID:
      #10118466

      Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Read More »

    VISIBILITY:WINDSHIELD

    • TSB #SA-058-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111034

      CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    AIR BAGS

    • TSB #08-001-20-3696a

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10176975

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï¿· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #08-001-19-3544

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153329

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #08-001-18-3457

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136784

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    • TSB #08-001-20-3696

      Date Announced:
      APR 15, 2020
      NHTSA ID:
      #10174574

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    STRUCTURE

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-008-19-3565

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153338

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-041-18-3533

      Date Announced:
      NOV 13, 2018
      NHTSA ID:
      #10152379

      Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-014-18-3443

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134702

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #1098M

      Date Announced:
      JUL 22, 2016
      NHTSA ID:
      #10090763

      WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »

    • TSB #1098M

      Date Announced:
      JUL 22, 2016
      NHTSA ID:
      #10091610

      WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »

    STRUCTURE:BODY

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #09-047-17-3396

      Date Announced:
      DEC 18, 2017
      NHTSA ID:
      #10129348

      On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be installed. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-004-20-3666

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170662

      Some vehicles may exhibit rust (A) on the liftgate around the border of the rear mount camera (B) and/or the liftgate opener switch (C). Repair the paint rust and install a pad to prevent future paint rust. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-024-18

      Date Announced:
      MAY 03, 2018
      NHTSA ID:
      #10142531

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #09-022-18-3471

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142524

      On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be installed. Read More »

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-004-20-3666

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170662

      Some vehicles may exhibit rust (A) on the liftgate around the border of the rear mount camera (B) and/or the liftgate opener switch (C). Repair the paint rust and install a pad to prevent future paint rust. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-034-18-3430

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144333

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #02-011-18-3476

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142520

      This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system. Read More »

    • TSB #02-009-18-3472

      Date Announced:
      MAY 07, 2018
      NHTSA ID:
      #10142518

      Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery. Read More »

    WHEELS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #02-004-20-3685

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171843

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-19-3546

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153316

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #06-002-18-3504

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145251

      Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. Read More »

    • TSB #02-008-18-3467

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136774

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    TRAILER HITCHES

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    SEATS

    • TSB #09-029-19-3594

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163385

      Some customers may notice that the driver's seat gradually moves downward by itself and needs to be re-adjusted after 3 or 4 days of driving. Read More »

    • TSB #MT-001-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10154487

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #09-006-19-3563

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153335

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-015-18-3445a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148069

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-015-18-3445

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134698

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #SA-056-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111032

      Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

    • TSB #MT-016-17

      Date Announced:
      OCT 18, 2017
      NHTSA ID:
      #10125469

      The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with ... Read More »

    • TSB #SA-066-17

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10118751

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 - Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #SA-003-19

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153305

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    LANE DEPARTURE

    • TSB #00-004-18-3515

      Date Announced:
      AUG 10, 2018
      NHTSA ID:
      #10144324

      In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #SA-053-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111029

      Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Read More »

    LANE DEPARTURE: WARNING

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #15-003-17-3284b

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120386

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #15-005-17-3358

      Date Announced:
      AUG 04, 2017
      NHTSA ID:
      #10118466

      Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Read More »

    • TSB #SA-054-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111030

      Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ) Read More »

    • TSB #15-002-17-3325

      Date Announced:
      MAR 13, 2017
      NHTSA ID:
      #10111014

      Some customers may complain of improper BSM performance under the following conditions. 1. Even if there is no vehicle in the alert area, the BSM indicator light on the outer mirror glass illuminates. 2. Read More »

    BACK OVER PREVENTION

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #09-031-20-3736

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180668

      Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »

    EQUIPMENT

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #CSP05

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183633

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-069-20

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182121

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-026-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171787

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-004-20-3666

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170662

      Some vehicles may exhibit rust (A) on the liftgate around the border of the rear mount camera (B) and/or the liftgate opener switch (C). Repair the paint rust and install a pad to prevent future paint rust. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #SSPB8a

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10166896

      The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date, with no ... Read More »

    • TSB #07-001-19-3630

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10165342

      Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. Read More »

    • TSB #07-003-19-3608

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10165343

      Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint between the tubes and the header. Read More »

    • TSB #SSPB8

      Date Announced:
      SEP 04, 2019
      NHTSA ID:
      #10165351

      The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date, with no ... Read More »

    • TSB #09-031-19-3625

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163827

      After the installation of a new instrument cluster, the message "Fctry" or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #SA-029-19a

      Date Announced:
      JUL 31, 2019
      NHTSA ID:
      #10163334

      The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-027-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10162027

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-013-19

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10159201

      MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #09-007-19-3564a

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10153337

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-001-19a

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153303

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-007-19-3564

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153336

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-005-19-3562

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153334

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #00-001-19-3560

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153306

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-004-19-3543

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153333

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #SA-001-19

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153302

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-001-19-3553

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153330

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-050-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153298

      Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Read More »

    • TSB #SA-005-18

      Date Announced:
      DEC 07, 2018
      NHTSA ID:
      #10153294

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #09-010-18-3440b

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153289

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153301

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #SA-034-18

      Date Announced:
      JUL 16, 2018
      NHTSA ID:
      #10143980

      MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-031-18

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143957

      When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Read More »

    • TSB #09-020-18-3458a

      Date Announced:
      JUN 20, 2018
      NHTSA ID:
      #10143965

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #01-011-18-3456

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136772

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #00-001-18-3446

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134699

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-18

      Date Announced:
      FEB 20, 2018
      NHTSA ID:
      #10134920

      Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #MT-010-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10116231

      Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. Read More »

    • TSB #MTI_1115

      Date Announced:
      AUG 16, 2016
      NHTSA ID:
      #10084957

      BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS. Read More »

    • TSB #00-004-16-3237

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10092487

      RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Read More »

    • TSB #MTI_1111

      Date Announced:
      AUG 10, 2016
      NHTSA ID:
      #10084949

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SA-026-20a

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177005

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #09-020-18-3458

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136787

      Some vehicles may exhibit BLUETOOTH hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »

    • TSB #MT-001-18

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134932

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". Read More »

    • TSB #SA-036-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10118754

      IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »

    • TSB #SA-065-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10118479

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, ... Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #15-002-17-3325

      Date Announced:
      MAR 13, 2017
      NHTSA ID:
      #10111014

      Some customers may complain of improper BSM performance under the following conditions. 1. Even if there is no vehicle in the alert area, the BSM indicator light on the outer mirror glass illuminates. 2. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #09-018-18-3447

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134707

      Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the MAZDA CONNECT center display. The cracks are internal and cannot be felt by touch. Read More »

    • TSB #SA-005-18

      Date Announced:
      FEB 08, 2018
      NHTSA ID:
      #10134917

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #09-007-18-3422a

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134704

      Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »

    • TSB #09-003-18-3405b

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134690

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #09-007-18-3422

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136370

      Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »

    • TSB #09-001-18-3387

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10129565

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-036-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173228

      The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134921

      The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Read More »

    • TSB #SA-001-18

      Date Announced:
      JAN 04, 2018
      NHTSA ID:
      #10129353

      The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #01-008-17-3376

      Date Announced:
      JUL 24, 2017
      NHTSA ID:
      #10120378

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    • TSB #01-004-17-3317a

      Date Announced:
      JUL 05, 2017
      NHTSA ID:
      #10120370

      Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. Read More »

    • TSB #15003173284

      Date Announced:
      MAY 11, 2017
      NHTSA ID:
      #10118125

      ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »

    • TSB #SA-041-17

      Date Announced:
      MAR 16, 2017
      NHTSA ID:
      #10099444

      PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. Read More »

    • TSB #SA-040-17

      Date Announced:
      MAR 10, 2017
      NHTSA ID:
      #10099443

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. Read More »

    • TSB #00-002-20-3749

      Date Announced:
      OCT 22, 2020
      NHTSA ID:
      #10182091

      In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an â¿¿as-needed⿝ basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »

    • TSB #09-031-20-3736

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180668

      Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 - Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SSPB8a

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10166896

      The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date, with no ... Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-002-19-3554

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153331

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »

    • TSB #09-019-18-3450

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134703

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #07-004-17-3332a

      Date Announced:
      SEP 12, 2017
      NHTSA ID:
      #10120389

      Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D). Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #MT-003-17

      Date Announced:
      MAR 06, 2017
      NHTSA ID:
      #10098384

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-001-19-3630b

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10168070

      Be advised that TSB 07-001/19 is no longer valid and has been superseded to "SSPB8 - 2016-2017 CX-3 A/C CONDENSER WARRANTY EXTENSION". Read More »

    • TSB #SSPB8a

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10166896

      The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date, with no ... Read More »

    • TSB #07-001-19-3630

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10165342

      Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. Read More »

    • TSB #07-003-19-3608

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10165343

      Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint between the tubes and the header. Read More »

    • TSB #SSPB8

      Date Announced:
      SEP 04, 2019
      NHTSA ID:
      #10165351

      The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date, with no ... Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-001-18-3465

      Date Announced:
      APR 19, 2018
      NHTSA ID:
      #10136781

      Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. Read More »

    • TSB #07-001-18-3274b

      Date Announced:
      JAN 17, 2018
      NHTSA ID:
      #10129570

      Some customers may complain about warm air from the climate control vents when the air conditioner isON. This may be caused by condenser corrosion, causing a refrigerant leak. Read More »

    • TSB #07-003-17-3313

      Date Announced:
      MAR 24, 2017
      NHTSA ID:
      #10111018

      Some customers may complain that it is difficult to adjust the cabin temperature using the auto A/C. This may be more noticeable when the outside temperature is approximately 50 degrees Fahrenheit (10 Celsius). Read More »

    UNKNOWN OR OTHER

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »