Technical Service Bulletins (TSBs) for the 2023 CX-30 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-082-23

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248390

      Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions. Read More »

    • TSB #SA-008-23

      Date Announced:
      FEB 02, 2023
      NHTSA ID:
      #10232302

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    SUSPENSION

    • TSB #SA-013-24

      Date Announced:
      FEB 16, 2024
      NHTSA ID:
      #10251369

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #02-004-22a

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226814

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    BRAKES (PWS)

    • TSB #SA-003-23a

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243568

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-002-23c

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243546

      Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Read More »

    • TSB #SA-003/23

      Date Announced:
      JAN 11, 2023
      NHTSA ID:
      #10230875

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SA-007-24a

      Date Announced:
      APR 02, 2024
      NHTSA ID:
      #10254185

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-016-24

      Date Announced:
      MAR 08, 2024
      NHTSA ID:
      #10252508

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-001-24

      Date Announced:
      MAR 04, 2024
      NHTSA ID:
      #10252502

      Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-007-24

      Date Announced:
      FEB 05, 2024
      NHTSA ID:
      #10251367

      NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaigns. Read More »

    • TSB #SA-077-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246216

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #04-006-22

      Date Announced:
      DEC 22, 2022
      NHTSA ID:
      #10228661

      Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Read More »

    • TSB #SA-078-22

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228657

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SA-024-24

      Date Announced:
      APR 19, 2024
      NHTSA ID:
      #10254186

      A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their ... Read More »

    • TSB #SA-017-24a

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254190

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #01-005-23a

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248393

      Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant ... Read More »

    • TSB #SA-081-23

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248392

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-009-23i

      Date Announced:
      OCT 23, 2023
      NHTSA ID:
      #10244669

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-010-23a

      Date Announced:
      OCT 03, 2023
      NHTSA ID:
      #10244670

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #SA-009-23h

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241634

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #01-010-23

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10241607

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #SA-037-23a

      Date Announced:
      AUG 16, 2023
      NHTSA ID:
      #10241612

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-009-23g

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241633

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-015-23d

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238689

      Connected Services, Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-037-23

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238700

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-009-23d

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237209

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-015-23c

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237210

      Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-006-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235413

      Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion. Read More »

    • TSB #SA-009-23c

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235576

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-026-23

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235702

      A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their ... Read More »

    • TSB #SA-009-23b

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233683

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #RF-23-01

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230865

      When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »

    • TSB #MT-004-22

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228648

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #SA-065-22

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225751

      Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SA-020/23

      Date Announced:
      APR 13, 2023
      NHTSA ID:
      #10235693

      Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #SA-020/23

      Date Announced:
      APR 13, 2023
      NHTSA ID:
      #10235693

      Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Read More »

    POWER TRAIN

    • TSB #PF-24-03

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10252507

      Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-005-23a

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246127

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #05-005-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244672

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #SA-055-23

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10243560

      A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023 and 2024 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. Read More »

    • TSB #SA-068-22

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225767

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #SA-063-22

      Date Announced:
      OCT 04, 2022
      NHTSA ID:
      #10225739

      A New Automatic Transmission Fluid (ATF-A7) is being used for the 2023 Mazda3 and CX-30 with cylinder deactivation Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #01-010-23a

      Date Announced:
      OCT 03, 2023
      NHTSA ID:
      #10244670

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #01-010-23

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10241607

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-023-24

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254183

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-021-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10254095

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-006-24

      Date Announced:
      FEB 01, 2024
      NHTSA ID:
      #10251373

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #09-001-23a

      Date Announced:
      DEC 18, 2023
      NHTSA ID:
      #10248394

      Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been ... Read More »

    • TSB #SA-015-23e

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248387

      Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-021-23b

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248388

      Qi Wireless Charger symptom troubleshooting Read More »

    • TSB #SA-025-23a

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248389

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #09-039-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246147

      Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. Read More »

    • TSB #SA-027-23c

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246210

      In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored. Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-074-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244585

      A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to ... Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-059-23

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244661

      When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. Read More »

    • TSB #SA-021-23a

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241635

      Qi Wireless Charger Symptom Troubleshooting Read More »

    • TSB #SA-021-23b

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241636

      Qi Wireless Charger Symptom Troubleshooting Read More »

    • TSB #16-006-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240417

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12018 or later). Read More »

    • TSB #SA-027-23b

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240495

      Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X". Read More »

    • TSB #09-012-23b

      Date Announced:
      JUL 10, 2023
      NHTSA ID:
      #10240373

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #SA-027-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238692

      IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23) Read More »

    • TSB #09-024-23

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238670

      Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. Read More »

    • TSB #SA-005-23a

      Date Announced:
      MAY 31, 2023
      NHTSA ID:
      #10237208

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-009-23d

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237209

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-015-23c

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237210

      Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-027-23

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235699

      In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN". Read More »

    • TSB #SA-021-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235696

      Qi Wireless Charger symptom troubleshooting Read More »

    • TSB #SA-018-23a

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235705

      This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-018-23

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233685

      This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #RF-23-02

      Date Announced:
      JAN 25, 2023
      NHTSA ID:
      #10230866

      Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles originally equipped with C to G level suffix parts. Read More »

    • TSB #SA-006/23

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230880

      Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. Read More »

    • TSB #SA-005/22

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230878

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #09-001-23

      Date Announced:
      JAN 03, 2023
      NHTSA ID:
      #10230894

      Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - ... Read More »

    • TSB #SA-004-22g

      Date Announced:
      DEC 14, 2022
      NHTSA ID:
      #10228650

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-017-22d

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228652

      Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. Read More »

    • TSB #SA-019-22c

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228653

      MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-075-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226924

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-070-22

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226918

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #SA-066-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225761

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »

    • TSB #SA-067-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225763

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * ... Read More »

    • TSB #SA-017-22c

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225727

      Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. Read More »

    • TSB #SA-004-22f

      Date Announced:
      OCT 04, 2022
      NHTSA ID:
      #10225720

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-061-22

      Date Announced:
      SEP 29, 2022
      NHTSA ID:
      #10222563

      The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates vehicle on the opposite side. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #09-001-24b

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252503

      Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. Read More »

    • TSB #SA-050-23

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241637

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    EXTERIOR LIGHTING

    • TSB #SA-017-24a

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254190

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23h

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241634

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23g

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241633

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23b

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233683

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-002-23a

      Date Announced:
      MAR 08, 2023
      NHTSA ID:
      #10233560

      This document has been superseded by 09-015/23 - ABNORMAL NOISE FROM FRONT COMBINATION LIGHT please refer to the linked document for the latest information. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-002/23

      Date Announced:
      JAN 06, 2023
      NHTSA ID:
      #10230873

      Some customers may complain about hearing noise from their headlamps. While some noise is normal from the electric motor, if it is louder in one headlamp than the other or both are significantly louder than a known good ... Read More »

    VISIBILITY

    • TSB #SA-079-23

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248348

      Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Read More »

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-059-23

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244661

      When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. Read More »

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    AIR BAGS

    • TSB #SA-026-24

      Date Announced:
      APR 24, 2024
      NHTSA ID:
      #10254098

      A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag. Read More »

    STRUCTURE

    • TSB #SA-082-23

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248390

      Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions. Read More »

    • TSB #SA-074-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244585

      A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to ... Read More »

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-039-23

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240496

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-027-23

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238674

      On some vehicles, the front door glass run channel may interfere with the rear door garnish. Since the front door glass run channel is not fixed strongly enough to the door, repetition of door operation may result in interference and ... Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #09-009-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232281

      Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. Read More »

    • TSB #09-006-23

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230902

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #SA-008-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225724

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

    • TSB #09-009-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232281

      Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-023-24

      Date Announced:
      APR 17, 2024
      NHTSA ID:
      #10254096

      The customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka lock-bonnet stay). Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-023-24

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254183

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-017-24a

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254190

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-024-23

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238670

      Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23c

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235576

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23b

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233683

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-004/23

      Date Announced:
      JAN 13, 2023
      NHTSA ID:
      #10230877

      Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. Read More »

    LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

    • TSB #09-009-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232281

      Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. Read More »

    TIRES

    • TSB #SA-013-24

      Date Announced:
      FEB 16, 2024
      NHTSA ID:
      #10251369

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-014-24

      Date Announced:
      FEB 16, 2024
      NHTSA ID:
      #10251370

      Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238680

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    TIRES:SIDEWALL

    • TSB #SA-014-24

      Date Announced:
      FEB 16, 2024
      NHTSA ID:
      #10251370

      Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. Read More »

    WHEELS

    • TSB #SA-022-24

      Date Announced:
      APR 10, 2024
      NHTSA ID:
      #10254191

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-013-24

      Date Announced:
      FEB 16, 2024
      NHTSA ID:
      #10251369

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-014-24

      Date Announced:
      FEB 16, 2024
      NHTSA ID:
      #10251370

      Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238680

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-031-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237215

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-008-23

      Date Announced:
      FEB 02, 2023
      NHTSA ID:
      #10232302

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    SEATS

    • TSB #09-004-24

      Date Announced:
      JAN 25, 2024
      NHTSA ID:
      #10249503

      Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the drivera??s seat back (1) and the rear console lid. Read More »

    • TSB #09-007-23c

      Date Announced:
      NOV 20, 2023
      NHTSA ID:
      #10246133

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-012-23b

      Date Announced:
      JUL 10, 2023
      NHTSA ID:
      #10240373

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-007-23b

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10238668

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-007-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235415

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-012-23a

      Date Announced:
      MAR 22, 2023
      NHTSA ID:
      #10233661

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-012-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232285

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-007-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232402

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SA-007-24a

      Date Announced:
      APR 02, 2024
      NHTSA ID:
      #10254185

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    EQUIPMENT

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #09-001-23a

      Date Announced:
      DEC 18, 2023
      NHTSA ID:
      #10248394

      Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been ... Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #PF-23-09

      Date Announced:
      SEP 14, 2023
      NHTSA ID:
      #10243559

      MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #SA-016-22a

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10228651

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-019-22b

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225730

      Mazda Connected Services Frequently Asked Questions (FAQs) Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SA-015-23e

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248387

      Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-016-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233669

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-042-23a

      Date Announced:
      OCT 06, 2023
      NHTSA ID:
      #10244665

      Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information. Read More »

    • TSB #SA-042-23

      Date Announced:
      JUL 21, 2023
      NHTSA ID:
      #10240494

      Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SA-021-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10254095

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-039-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246147

      Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. Read More »

    • TSB #SA-009-23i

      Date Announced:
      OCT 23, 2023
      NHTSA ID:
      #10244669

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23h

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241634

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23g

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241633

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23d

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237209

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23c

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235576

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #SA-021-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10254095

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #09-039-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246147

      Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. Read More »

    EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SA-005-23a

      Date Announced:
      MAY 31, 2023
      NHTSA ID:
      #10237208

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-015-23c

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237210

      Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-015-23b

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235579

      Mazda Connected Services - Frequently Asked Questions (FQA) Read More »

    • TSB #SA-015-23

      Date Announced:
      MAR 10, 2023
      NHTSA ID:
      #10233674

      Mazda Connect Services - Frequently Asked Questions (FAQ) Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SA-007-24a

      Date Announced:
      APR 02, 2024
      NHTSA ID:
      #10254185

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-006-24

      Date Announced:
      FEB 01, 2024
      NHTSA ID:
      #10251373

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-025-23a

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248389

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #SA-079-23

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248348

      Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Read More »

    • TSB #SA-077-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246216

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-027-23c

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246210

      In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #16-006-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240417

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12018 or later). Read More »

    • TSB #SA-015-23d

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238689

      Connected Services, Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-027-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238692

      IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23) Read More »

    UNKNOWN OR OTHER

    • TSB #09-001-24c

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254189

      Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. Read More »

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-004-24

      Date Announced:
      JAN 25, 2024
      NHTSA ID:
      #10249503

      Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the drivera??s seat back (1) and the rear console lid. Read More »

    • TSB #SA-027-23c

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246210

      In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored. Read More »

    • TSB #SA-074-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244585

      A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to ... Read More »

    • TSB #09-012-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232285

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-009-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232281

      Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. Read More »