4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,750 miles

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problem #1

Jul 152019

CX-5 4-cyl

  • 29,750 miles
The contact owns a 2013 Mazda Cx-5. while driving, the contact heard an abnormal noise coming from the rear of the vehicle. Upon inspection, it was discovered that the rear brake rotor was deformed and damaged. The cause of the failure was not determined. Mazda of clear lake (20101 gulf fwy, webster, tx) and the manufacturer were notified of the failure; however, no assistance was offered. The failure mileage was 29,750. Consumer stated recently called about faulty brake for 2013 Mazda Cx-5. ref #11232833. I will attach photos of faulty brake and good brake, both from rear of vehicle. Please be advised that there are multitude of complaints online for this problem, I have just owned this vehicle for a long time with low miles, <30,000. All complaints are within the 0-30,000 mile point. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Galveston, TX, USA