7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 45,500 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- replace headlight assembly (2 reports)
- not sure (1 reports)
This problem may be covered under warranty. Ask your Mazda dealer.
So when I noticed both DRLs were not running with a car that has only done 29,000 KMs, and as it was only 7 months out of warranty, I was pretty angry. Contacted my Mazda dealer about this with the usual response "oh... never heard of that problem before". I informed them that this is a world wide problem on this model and year and that it was impossible that they did not know about this faulty component. I then kindly asked them to cover the cost of fitting two new head light assemblies under warranty.
When they realized that I knew more about this issue than they were willing to admit, they said they would contact Mazda head office and ask if it could be repaired under "Good Faith".
I received a call back the next day to say they will replace both headlight assemblies at no cost to me. As you can imagine, i was very happy and appreciated the reply.
Thank you Mazda for stepping up and taking ownership of a major problem with the running light design. I guess the moral of this story is to say, go prepared with all the information you can find to prove it is not a normal Wear & Tear issue and ask nicely. The dealers are just the messenger so no need to get angry with them.
Good luck to everyone else with the same issue.
- Dean R., Banora Point, Australia
At first within 6 months, my "Left" hand side LED stopped working. Mazda repaired under warranty, citing electrical issue or fuse.
On the 4th year - the Right hand Side LED stopped working.
The actually problem is that the LED does not come separately. You have to change the whole Headlight and it is expensive - approx. $1033 + labour.
This is purely manufacturer problem and Mazda refuses to accept this. I asked them why both lights if this a general electric issue.
I later read that not me but many other have the same problem the only difference is - I lost both lights.
- Adnan M., Jeddah, Saudi Arabia
When I bought the car only the right headlight was working and this month it stopped working but it has its moments when it works and doesn't work on and off for a short period of time.
- metodi, Rüsselsheim Am Main, Germany