7.3

pretty bad
Typical Repair Cost:
No data
Average Mileage:
45,500 miles
Total Complaints:
3 complaints

Most common solutions:

  1. replace headlight assembly (2 reports)
  2. not sure (1 reports)
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This problem may be covered under warranty. Ask your Mazda dealer.

problem #3

Jun 022022

CX-5 AWD 2.2L

  • Automatic transmission
  • 117,166 miles

When I bought the car only the right headlight was working and this month it stopped working but it has its moments when it works and doesn't work on and off for a short period of time.

- metodi, Rüsselsheim Am Main, Germany

problem #2

Oct 102019

CX-5 Akera 2.2L Diesel

  • Automatic transmission
  • 17,398 miles

So when I noticed both DRLs were not running with a car that has only done 29,000 KMs, and as it was only 7 months out of warranty, I was pretty angry. Contacted my Mazda dealer about this with the usual response "oh... never heard of that problem before". I informed them that this is a world wide problem on this model and year and that it was impossible that they did not know about this faulty component. I then kindly asked them to cover the cost of fitting two new head light assemblies under warranty.

When they realized that I knew more about this issue than they were willing to admit, they said they would contact Mazda head office and ask if it could be repaired under "Good Faith".

I received a call back the next day to say they will replace both headlight assemblies at no cost to me. As you can imagine, i was very happy and appreciated the reply.

Thank you Mazda for stepping up and taking ownership of a major problem with the running light design. I guess the moral of this story is to say, go prepared with all the information you can find to prove it is not a normal Wear & Tear issue and ask nicely. The dealers are just the messenger so no need to get angry with them.

Good luck to everyone else with the same issue.

- Dean R., Banora Point, Australia

problem #1

Aug 042016

CX-5 2.5L

  • Automatic transmission
  • 1,864 miles

At first within 6 months, my "Left" hand side LED stopped working. Mazda repaired under warranty, citing electrical issue or fuse.

On the 4th year - the Right hand Side LED stopped working.

The actually problem is that the LED does not come separately. You have to change the whole Headlight and it is expensive - approx. $1033 + labour.

This is purely manufacturer problem and Mazda refuses to accept this. I asked them why both lights if this a general electric issue.

I later read that not me but many other have the same problem the only difference is - I lost both lights.

- Adnan M., Jeddah, Saudi Arabia