The contact owned a 2015 Mazda CX5. The contact stated that the vehicle was at stand still at a stop sign, when she started to move forward when another vehicle impacted the front driver side. The air bags did not deploy. The contact stated no warning light was illuminated. The contact stated no one injured or in need to seek medical attention. A police report was filed. The vehicle was not drivable and considered totaled. The vehicle was towed to impound lot. The vehicle was not diagnosed as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was unknown.

- Trenton, NJ, USA

The contact owns a 2015 Mazda Cx-5. the contact received a recall notice for NHTSA campaign number: 16V644000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anoka, MN, USA

I was driving on a highway at approximately 50 mph. I was hit in the right side back of the vehicle. This caused that the vehicle veered to the left hitting the central metal barrier of the road in the front left side. The vehicle made a 360 degrees turn and hit the barrier again, this time with the right front side. Finally, the vehicle came to a stop in the center lane (this is a three lane highway). According to the insurance company this vehicle is a total loss. Now comes the worst part. Of the four airbags, two in the front, two side curtains, only the right curtain activated. The three other airbags did not deploy. Luckly, there was no physical harm to my granddaughter or to me, but the mental anguish is unbearable. My granddaughter is not mentally prepared to drive again.

- Carolina, PR, USA