8.6
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,360 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Cracked windshield we were filling up gas at a gas station & suddenly we heard a pop sound. I tried to go around the car & see what happened but did not notice anything. The car was still pumping gas when this happened. Next day, there was nothing in the morning but after parking at work for couple hours & coming back to the car, we noticed a big crack on the screen.
- Farmington Hills, MI, USA
I was driving my new 2015 cx 5 grand touring today when I heard a loud pop. I looked down and saw a 24 inch crack in my windshield extending from the lower drivers side to the middle. There is no sign of a chip and the windshield appeared to be in perfect condition. After looking at this site, I noticed this is a common problem with this vehicle. The dealership indicated that because it is considered wear and tear, there is nothing they can do about this. As common as this seems to be with this vehicle I would have hoped for some assistance from Mazda in addressing the issue.
- Ada, MI, USA
Have had the car for approximately a month and have gotten 2 large chips in the windshield from unheard and unseen objects. Upon attempt to repair by glass repair company the windshield proceeded to crack over 15 inches. I am replacing the windshield with non oem glass as there appears to be an issue with the oem glass considering the multiple reports by other owners.
- Bronx, NY, USA
Vehicle parked. Got into vehicle and noticed large crack in windshield. The crack was not there 2 hours earlier when I got out of it. The crack starts at top center in the front windshield and runs down to the rear view mirror and forms a 's' shape and stops beneath the mirror. It is about 18 inches long. The rear view mirror is attached to a panel that has rain sensor and smart stop tech package attached to center of windshield right under where the crack appears. This is a safety concern and expensive to replace. I am seeing evidence of many more similar cracks appearing under the tech package mount on the front center windshield.
- Clayton, NC, USA
- Tinley Park, IL, USA