Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Date Published
MAR 14, 2016
NHTSA TSB #
10084965
TSB Document
Summary
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REVERT TO THE PREVIOUSLY USED SOURCE. IF YOU ENCOUNTER A VEHICLE WITH THESE ISSUES, DO NOT ATTEMPT ANY REPAIRS ON THE VEHICLE. THERE IS NOTHING WRONG WITH THE VEHICLE. THIS IS AN ISSUE WITH THE PANDORA APP. HAVE THE CUSTOMER CONTACT PANDORA AT PANDORA-SUPPORT@PANDORA.COM. NOTE: IF THE PANDORA APP WORKS ON THE CUSTOMER'S PHONE, THEY CAN STREAM PANDORA USING BLUETOOTH.