Technical Service Bulletins (TSBs) for the 2016 CX-5 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #06-002-3705

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174570

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »

    • TSB #02-003-20-3677

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170814

      Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #06-002-19-3585a

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160583

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #06-001-19-3575

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154451

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »

    • TSB #02-004-19-3574

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10153318

      Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #04-007-18-3500

      Date Announced:
      SEP 07, 2018
      NHTSA ID:
      #10145250

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #03-001-18-3488

      Date Announced:
      JUN 05, 2018
      NHTSA ID:
      #10143961

      Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). Read More »

    • TSB #09-040-17-3222

      Date Announced:
      OCT 12, 2017
      NHTSA ID:
      #10123442

      Some vehicles may experience one or more of the following symptoms: ?Poor power steering condition and 3 or more warning lights illumination. ?Turn signal malfunction and 5 or more warning lights illumination. Read More »

    • TSB #02-003-17-3300c

      Date Announced:
      AUG 29, 2017
      NHTSA ID:
      #10118477

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #06-002-17-3367

      Date Announced:
      AUG 22, 2017
      NHTSA ID:
      #10118471

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »

    • TSB #03-003-16-3229

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10092505

      SOME CUSTOMERS MAY COMPLAIN ABOUT A VIBRATION THAT IS FELT THROUGH THE FLOOR, SEAT AND/OR STEERING WHEEL WHILE DRIVING UNDER MODERATE ACCELERATION, AT SPEEDS OF APPROX. 25 - 30 MPH (40 - 50 KM/H). Read More »

    • TSB #02-009-16-3155

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10090812

      SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »

    • TSB #02-003-15-2990A

      Date Announced:
      DEC 17, 2015
      NHTSA ID:
      #10105646

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    STEERING:WHEEL AND HANDLE BAR

    • TSB #06-002-19-3585a

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160583

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #06-001-18-3481

      Date Announced:
      MAY 15, 2018
      NHTSA ID:
      #10142521

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »

    • TSB #02-010-18-3477

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142519

      Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road. Read More »

    • TSB #06-001-17-3307b

      Date Announced:
      DEC 18, 2017
      NHTSA ID:
      #10129327

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #06-001-17-3307a

      Date Announced:
      JUN 02, 2017
      NHTSA ID:
      #10120347

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #02-009-16-3155

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10101062

      SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »

    • TSB #02-004-14-2976

      Date Announced:
      NOV 04, 2014
      NHTSA ID:
      #10098895

      SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3 EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Read More »

    • TSB #02-004-14

      Date Announced:
      NOV 04, 2014
      NHTSA ID:
      #10059471

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

    • TSB #05-002-17-3355a

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10120372

      Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, ... Read More »

    SUSPENSION

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-003-19-3547

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153317

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-001-19-3550

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153315

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-013-18-3491

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143974

      Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. Read More »

    • TSB #03-001-18-3488

      Date Announced:
      JUN 05, 2018
      NHTSA ID:
      #10143961

      Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). Read More »

    • TSB #02-005-18-3444

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134700

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-003-17-3300c

      Date Announced:
      AUG 29, 2017
      NHTSA ID:
      #10118477

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #06-002-17-3367

      Date Announced:
      AUG 22, 2017
      NHTSA ID:
      #10118471

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »

    • TSB #02-003-17-3300a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111006

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #02-010-16-3170C

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10091901

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #02-010-16-3170C

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10085444

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #02-010-16-3170

      Date Announced:
      APR 05, 2016
      NHTSA ID:
      #10093123

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #02-010/16

      Date Announced:
      APR 05, 2016
      NHTSA ID:
      #10078840

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #02-005-16-3152A

      Date Announced:
      MAR 21, 2016
      NHTSA ID:
      #10090861

      BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. Read More »

    • TSB #02-010-16-3170

      Date Announced:
      MAR 10, 2016
      NHTSA ID:
      #10090821

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    SUSPENSION:FRONT:STABILIZER BAR

    • TSB #02-005-16-3152A

      Date Announced:
      MAR 21, 2016
      NHTSA ID:
      #10101088

      BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. Read More »

    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002-18-3300d

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10129564

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #02-003-17-3300b

      Date Announced:
      JUN 09, 2017
      NHTSA ID:
      #10120351

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #02-003-17-3300a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111006

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #02-010-16-3170

      Date Announced:
      MAR 10, 2016
      NHTSA ID:
      #10101081

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #02-003-15-2990A

      Date Announced:
      DEC 17, 2015
      NHTSA ID:
      #10105646

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #02-003/15

      Date Announced:
      DEC 17, 2015
      NHTSA ID:
      #10076642

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

    • TSB #02-003-17-3300a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111006

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #02-006/16

      Date Announced:
      FEB 23, 2016
      NHTSA ID:
      #10076647

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #02-001-15-2998A

      Date Announced:
      NOV 20, 2015
      NHTSA ID:
      #10105624

      SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. Read More »

    • TSB #02-001/15

      Date Announced:
      NOV 20, 2015
      NHTSA ID:
      #10076638

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #03-001-16-3122

      Date Announced:
      JAN 08, 2016
      NHTSA ID:
      #10105859

      WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING / RATTLING TYPE NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE. Read More »

    SUSPENSION:REAR:SPRINGS:COIL SPRINGS

    • TSB #02-015-18-3499a

      Date Announced:
      NOV 30, 2018
      NHTSA ID:
      #10152375

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    • TSB #02-015-18-3499

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145246

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-016-18-3495

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145247

      Some vehicles may exhibit a rattle noise from the rear of the vehicle while driving. The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. Read More »

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    BRAKES (PWS)

    • TSB #00-002-19-3561

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153307

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-19-3545

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153227

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142515

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »

    • TSB #04-004-18-3468

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136776

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-001-18-3418

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10129575

      Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Read More »

    • TSB #04-005-17-3329

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10120377

      Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Read More »

    • TSB #SA-052-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111028

      Smart City Brake Support (SCBS) frequently asked questions (FAQ) Read More »

    • TSB #04-005-16-3217

      Date Announced:
      SEP 05, 2016
      NHTSA ID:
      #10092486

      SOME VEHICLES MAY EXHIBIT REAR BRAKE DRAGGING, RESULTING IN BRAKE NOISE AND ABNORMAL OUTER BRAKE PAD WEAR. THIS MAY BE CAUSED WHEN THE ELECTRONIC PARKING BRAKE (EPB) DOES NOT RELEASE COMPLETELY. Read More »

    • TSB #1079M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10085288

      IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »

    • TSB #1079M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092719

      IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »

    • TSB #04-004-16-3160

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10105891

      SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-005-20-3687

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173100

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #04-003-20-3668

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10171844

      Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. Read More »

    • TSB #SA-019-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170941

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-004-19-3622

      Date Announced:
      SEP 16, 2019
      NHTSA ID:
      #10165341

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153319

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    PARKING BRAKE

    • TSB #SA130

      Date Announced:
      JUN 23, 2016
      NHTSA ID:
      #10091801

      WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. Read More »

    • TSB #SB-04-002-15

      Date Announced:
      JUL 14, 2015
      NHTSA ID:
      #10072026

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    ENGINE (PWS)

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #01-010-19-3582

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155435

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #01-008-19-3568

      Date Announced:
      FEB 08, 2019
      NHTSA ID:
      #10154448

      Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »

    • TSB #01-007-19-3541

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153314

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-003-19-3557

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153310

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #01-021-18-3514a

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10148007

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #01-018-18-3529

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10145244

      Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »

    • TSB #03-003-18-3519

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10145249

      Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #01-012-18-3474

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142516

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-026-18

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142533

      If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #01-017-16-3242

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10092582

      SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME. Read More »

    • TSB #01-014-16-3208A

      Date Announced:
      JUL 29, 2016
      NHTSA ID:
      #10091908

      SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »

    • TSB #01-014-16-3208A

      Date Announced:
      JUL 29, 2016
      NHTSA ID:
      #10085446

      SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »

    • TSB #05-005-16-3218

      Date Announced:
      JUL 07, 2016
      NHTSA ID:
      #10091809

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #05-005-16-3218

      Date Announced:
      JUL 07, 2016
      NHTSA ID:
      #10085422

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #1080M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092724

      IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »

    • TSB #1080M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10085289

      IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »

    • TSB #01-011-16-3139A

      Date Announced:
      JUN 20, 2016
      NHTSA ID:
      #10092062

      WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF ... Read More »

    • TSB #01-011-16-3139A

      Date Announced:
      JUN 20, 2016
      NHTSA ID:
      #10092916

      WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF ... Read More »

    • TSB #01-009-16-3172B

      Date Announced:
      JUN 16, 2016
      NHTSA ID:
      #10092061

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #01-009-16-3172B

      Date Announced:
      JUN 16, 2016
      NHTSA ID:
      #10092783

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #01-014-16-3208

      Date Announced:
      JUN 10, 2016
      NHTSA ID:
      #10092026

      SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »

    • TSB #1102M

      Date Announced:
      MAY 27, 2016
      NHTSA ID:
      #10092322

      WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »

    • TSB #RF-16-03

      Date Announced:
      MAY 04, 2016
      NHTSA ID:
      #10092237

      THE 2016 CX-9 WITH THE SKYACTIV-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW. Read More »

    • TSB #01-011-16-3139

      Date Announced:
      APR 15, 2016
      NHTSA ID:
      #10093142

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #01-009-16-3172A

      Date Announced:
      APR 13, 2016
      NHTSA ID:
      #10093259

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #01-010-16-3185

      Date Announced:
      APR 07, 2016
      NHTSA ID:
      #10093127

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). Read More »

    • TSB #01-009-16-3172

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10101069

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #01-009-16-3172

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10090817

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #SA271

      Date Announced:
      MAR 03, 2016
      NHTSA ID:
      #10084963

      IF THE VEHICLE HAS A CHECK ENGINE LIGHT ON WITH DTC P2096 STORED, UPDATE THE PCM CALIBRATION WITH IDS VERSION 99.01 OR HIGHER. Read More »

    • TSB #SA271

      Date Announced:
      MAR 03, 2016
      NHTSA ID:
      #10091492

      IF THE VEHICLE HAS A CHECK ENGINE LIGHT ON WITH DTC P2096 STORED, UPDATE THE PCM CALIBRATION WITH IDS VERSION 99.01 OR HIGHER. Read More »

    • TSB #SA218

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10091444

      IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. Read More »

    • TSB #01-006/16

      Date Announced:
      FEB 24, 2016
      NHTSA ID:
      #10076631

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #MULTI-MODELS 12

      Date Announced:
      FEB 04, 2016
      NHTSA ID:
      #10076909

      INTERMITTENT NO CRANK/NO START. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INTERMITTENT NO CRANK/NO START. THIS MAY BE CAUSED BY INSTRUMENT PANEL WIRING HARNESS CONNECTOR C-11 NOT FULLY SEATED (LOCKED). Read More »

    • TSB #01-023-15-3084B

      Date Announced:
      DEC 22, 2015
      NHTSA ID:
      #10105639

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »

    • TSB #01-014-15-3055A

      Date Announced:
      DEC 17, 2015
      NHTSA ID:
      #10105644

      FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. Read More »

    • TSB #05-002-15-3019F

      Date Announced:
      DEC 03, 2015
      NHTSA ID:
      #10105656

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #01-023-15-3084A

      Date Announced:
      NOV 03, 2015
      NHTSA ID:
      #10105634

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »

    • TSB #01-023-15-3084

      Date Announced:
      SEP 28, 2015
      NHTSA ID:
      #10101459

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »

    • TSB #01-019-15-3072

      Date Announced:
      AUG 06, 2015
      NHTSA ID:
      #10105487

      SOME CUSTOMER USING FLEXIBLE SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. Read More »

    • TSB #01-018-15-3070

      Date Announced:
      AUG 06, 2015
      NHTSA ID:
      #10105501

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »

    • TSB #01-014-15-3055

      Date Announced:
      JUL 14, 2015
      NHTSA ID:
      #10099420

      FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. Read More »

    • TSB #01-017-14

      Date Announced:
      OCT 17, 2014
      NHTSA ID:
      #10059444

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #01-019-19-3628

      Date Announced:
      NOV 26, 2019
      NHTSA ID:
      #10168785

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #SA-048-19

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168117

      Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC's stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Read More »

    • TSB #MT-003-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10166848

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #01-016-19-3627

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164267

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    • TSB #01-010-19-3582a

      Date Announced:
      MAY 02, 2019
      NHTSA ID:
      #10160551

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-19-3548

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153312

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »

    • TSB #01-004-19-3558

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153311

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10152370

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10153299

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #SA-029-18

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143955

      IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Read More »

    • TSB #05-004-18-3466

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136780

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #04-003-18-3455

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136775

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    • TSB #SSPA6

      Date Announced:
      OCT 02, 2017
      NHTSA ID:
      #10123445

      On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). Read More »

    • TSB #01-005-17-3305

      Date Announced:
      MAR 03, 2017
      NHTSA ID:
      #10111007

      Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »

    • TSB #01-002-17-3299a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111005

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-009-16-3172

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10101069

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SA218

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10084961

      IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      Date Announced:
      SEP 06, 2018
      NHTSA ID:
      #10145242

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #01-013-18-3478

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142517

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    • TSB #01-002-17-3299a

      Date Announced:
      MAR 02, 2017
      NHTSA ID:
      #10111005

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    • TSB #09-014-16-3132A

      Date Announced:
      MAR 14, 2016
      NHTSA ID:
      #10090823

      SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #RF-16-03R1

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10134934

      The SKYACTIV-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV oil filters. The unique oil filter can be identified with two white bands as shown below. Read More »

    POWER TRAIN

    • TSB #05-004-20-3727

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177844

      Some vehicles may exhibit one of the following concerns: ï¿· Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ï¿· Hard to shift into 3rd, 4th, 5th, and/or ... Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-053-20

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177012

      When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-030-20

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171792

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #05-005-19-3569

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162013

      Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, ... Read More »

    • TSB #05-004-19-3466

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160555

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #03-003-18-3519

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10145249

      Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance. Read More »

    • TSB #01-014-18-3487

      Date Announced:
      JUL 02, 2018
      NHTSA ID:
      #10143971

      Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »

    • TSB #05-002-18-3454

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136778

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #05-002-17-3355

      Date Announced:
      JUN 12, 2017
      NHTSA ID:
      #10120354

      Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #05-005-16-3218

      Date Announced:
      JUL 07, 2016
      NHTSA ID:
      #10091809

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #05-002-16-3129

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10100889

      THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. Read More »

    • TSB #05-002-15-3019F

      Date Announced:
      DEC 03, 2015
      NHTSA ID:
      #10105656

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #01-008-19-3568a

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10159194

      Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »

    • TSB #01-010-19-3582

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155435

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #01-008-19-3568

      Date Announced:
      FEB 08, 2019
      NHTSA ID:
      #10154448

      Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »

    • TSB #MT-014-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111042

      Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »

    • TSB #SA271

      Date Announced:
      MAR 03, 2016
      NHTSA ID:
      #10084963

      IF THE VEHICLE HAS A CHECK ENGINE LIGHT ON WITH DTC P2096 STORED, UPDATE THE PCM CALIBRATION WITH IDS VERSION 99.01 OR HIGHER. Read More »

    • TSB #01-011-15-3051

      Date Announced:
      JUN 02, 2015
      NHTSA ID:
      #10099404

      SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 F (0 C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

    • TSB #05-001-15-3104A

      Date Announced:
      NOV 30, 2015
      NHTSA ID:
      #10105621

      SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR ... Read More »

    • TSB #05-001-15-3104

      Date Announced:
      NOV 10, 2015
      NHTSA ID:
      #10105629

      SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR ... Read More »

    POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #03-001-19-3505b

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155436

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. Read More »

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    • TSB #03-002-18-3505

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144327

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

    POWER TRAIN:AXLE ASSEMBLY

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #SA-037-18

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144334

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    ELECTRICAL SYSTEM

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #SA-048-19

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168117

      Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC's stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #01-008-19-3568a

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10159194

      Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    • TSB #09-010-19-3577

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154452

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SSPA6

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154429

      Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner ... Read More »

    • TSB #SA-006-19

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154457

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #01-006-19-3549

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153313

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »

    • TSB #01-001-19-3551

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153308

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-002-19-3552

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153309

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-047-18

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153296

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152372

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153300

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-007-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145238

      Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #09-035-18-3509

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145252

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-036-18

      Date Announced:
      JUL 30, 2018
      NHTSA ID:
      #10143982

      MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #09-010-18-3440a

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143964

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #MT-002-18

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10134924

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-001-18

      Date Announced:
      JAN 02, 2018
      NHTSA ID:
      #10129354

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping. Read More »

    • TSB #09-040-17-3222

      Date Announced:
      OCT 12, 2017
      NHTSA ID:
      #10123442

      Some vehicles may experience one or more of the following symptoms: ?Poor power steering condition and 3 or more warning lights illumination. ?Turn signal malfunction and 5 or more warning lights illumination. Read More »

    • TSB #02-003-17-3300c

      Date Announced:
      AUG 29, 2017
      NHTSA ID:
      #10118477

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #09-017-17-3347c

      Date Announced:
      AUG 23, 2017
      NHTSA ID:
      #10118472

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #MT-014-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111042

      Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »

    • TSB #SA-048-17

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10111021

      In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »

    • TSB #SA130

      Date Announced:
      JUN 23, 2016
      NHTSA ID:
      #10091801

      WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. Read More »

    • TSB #SA299

      Date Announced:
      JUN 06, 2016
      NHTSA ID:
      #10091625

      SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. Read More »

    • TSB #SA296

      Date Announced:
      MAY 27, 2016
      NHTSA ID:
      #10093418

      SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY. Read More »

    • TSB #SA288

      Date Announced:
      APR 29, 2016
      NHTSA ID:
      #10086522

      IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. Read More »

    • TSB #1099M

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10092421

      WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »

    • TSB #SA266

      Date Announced:
      APR 21, 2016
      NHTSA ID:
      #10086506

      IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS. Read More »

    • TSB #SA285

      Date Announced:
      APR 13, 2016
      NHTSA ID:
      #10086463

      OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. Read More »

    • TSB #MULTI-MODELS 12

      Date Announced:
      FEB 04, 2016
      NHTSA ID:
      #10076909

      INTERMITTENT NO CRANK/NO START. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INTERMITTENT NO CRANK/NO START. THIS MAY BE CAUSED BY INSTRUMENT PANEL WIRING HARNESS CONNECTOR C-11 NOT FULLY SEATED (LOCKED). Read More »

    • TSB #15-001/16

      Date Announced:
      JAN 11, 2016
      NHTSA ID:
      #10076692

      LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. Read More »

    • TSB #09-044/15

      Date Announced:
      NOV 13, 2015
      NHTSA ID:
      #10076688

      MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. Read More »

    • TSB #15-001-15-3092

      Date Announced:
      OCT 14, 2015
      NHTSA ID:
      #10105515

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »

    • TSB #05-002-15-3019E

      Date Announced:
      OCT 07, 2015
      NHTSA ID:
      #10105523

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #SB-04-002-15

      Date Announced:
      JUL 14, 2015
      NHTSA ID:
      #10072026

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #01-009-18-3452

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134929

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-008-18-3451

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134928

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    • TSB #01-014-16-3208

      Date Announced:
      JUN 10, 2016
      NHTSA ID:
      #10092781

      SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »

    DIGITAL INSTRUMENT PANEL

    • TSB #09-009-19-3566

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153339

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-061-17

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10111036

      In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is 2017 Mazda North American Operations, U.S.A. Read More »

    • TSB #09018173351

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10118129

      Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-017-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134945

      Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108. Read More »

    • TSB #SA-016-18

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134944

      If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version. Read More »

    • TSB #09-010-18-3440

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10134694

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09-001-18-3387a

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136368

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-007-18-3422

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136370

      Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »

    • TSB #SSPA6

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10129355

      Special Service Program (SSP) A6-MDRT TOOL - 2016 CX-5 Passenger Frontal Air Bag Concern. On October 2, 2017, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for ... Read More »

    • TSB #SA-036-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10118754

      IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #09-017-17-3347b

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10120373

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-014-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111042

      Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »

    • TSB #08-002-17-3312a

      Date Announced:
      JUN 15, 2017
      NHTSA ID:
      #10120356

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    • TSB #SSPA6

      Date Announced:
      JUN 15, 2017
      NHTSA ID:
      #10116235

      On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). Read More »

    • TSB #SA-048-17

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10111021

      In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »

    • TSB #09-017-17-3347a

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10120348

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09017173346

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10118128

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-046-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10116229

      An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system. Read More »

    • TSB #08-002-17-3312

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10111004

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    • TSB #SA234

      Date Announced:
      JUL 08, 2016
      NHTSA ID:
      #10085383

      IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Read More »

    • TSB #09-024-16-3192B

      Date Announced:
      JUL 05, 2016
      NHTSA ID:
      #10085418

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »

    • TSB #09-024-16-3192A

      Date Announced:
      MAY 03, 2016
      NHTSA ID:
      #10093265

      ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN. Read More »

    • TSB #09-024-16-3192

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10093145

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »

    • TSB #SA51

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10086424

      MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES. Read More »

    • TSB #09-044-15-3094

      Date Announced:
      NOV 13, 2015
      NHTSA ID:
      #10105628

      SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. Read More »

    • TSB #MAZDA 15-001

      Date Announced:
      OCT 14, 2015
      NHTSA ID:
      #10075358

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-022-15-3047C

      Date Announced:
      AUG 10, 2015
      NHTSA ID:
      #10105467

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). Read More »

    • TSB #09-022-15-3047B

      Date Announced:
      JUL 01, 2015
      NHTSA ID:
      #10099437

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.750 OR LATER). NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT. SYSTEM DOES NOT RECOGNIZE USB/SD CARD. Read More »

    • TSB #09-022-15-3047A

      Date Announced:
      JUN 10, 2015
      NHTSA ID:
      #10099302

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. Read More »

    EXTERIOR LIGHTING

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-19-3555

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153332

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #1066M

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10092413

      SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #SA-057-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111033

      High Beam Control (HBC) system frequently asked questions (FAQ) Read More »

    • TSB #09-008-17-3324

      Date Announced:
      MAR 09, 2017
      NHTSA ID:
      #10111011

      Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »

    • TSB #09-014-16-3132A

      Date Announced:
      MAR 14, 2016
      NHTSA ID:
      #10101083

      SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. Read More »

    • TSB #09-014/16

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10076682

      WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. Read More »

    • TSB #09-003-16-3130

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10100888

      SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »

    • TSB #15-001-16-3126

      Date Announced:
      JAN 11, 2016
      NHTSA ID:
      #10105853

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »

    • TSB #SB-15-001-15

      Date Announced:
      OCT 14, 2015
      NHTSA ID:
      #10072058

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-049-14-2980

      Date Announced:
      NOV 24, 2014
      NHTSA ID:
      #10098885

      WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #SA-066-17

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10118751

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    EXTERIOR LIGHTING:FOG LIGHTS

    • TSB #15003173284

      Date Announced:
      MAY 11, 2017
      NHTSA ID:
      #10118125

      ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-16-3130

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10100888

      SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »

    EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

    • TSB #15-003-17-3284b

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120386

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    VISIBILITY

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #09-043-18-3441

      Date Announced:
      DEC 06, 2018
      NHTSA ID:
      #10153290

      Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »

    • TSB #09-038-18-3527

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10148074

      Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. Read More »

    VISIBILITY:WINDSHIELD

    • TSB #09-026-19-3613

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163404

      Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »

    • TSB #SA-058-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111034

      CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Read More »

    • TSB #15-001-16-3126

      Date Announced:
      MAR 31, 2016
      NHTSA ID:
      #10101105

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »

    • TSB #15-001-16-3126

      Date Announced:
      JAN 11, 2016
      NHTSA ID:
      #10105853

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »

    • TSB #09-042-15-3102

      Date Announced:
      NOV 06, 2015
      NHTSA ID:
      #10105631

      SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND THE UPPER LEFT CORNER OF THE WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN THE GLASS AND THE INTERMEDIATE FILM. Read More »

    • TSB #09-042/15

      Date Announced:
      NOV 06, 2015
      NHTSA ID:
      #10076686

      AIR BUBBLES TRAPPED INSIDE WINDSHIELD. SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND UPPER LEFT CORNER OF WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN GLASS AND THE INTERMEDIATE FILM. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #09-041-16-3212

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092071

      SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »

    VISIBILITY:SUN ROOF ASSEMBLY

    • TSB #09-040-16-3214

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092070

      SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. Read More »

    • TSB #09-040-16-3214

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092922

      SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #09-041-17-3390

      Date Announced:
      OCT 24, 2017
      NHTSA ID:
      #10123443

      Some vehicles may exhibit a white stain (A) running down the front door(s), which originates from under the outer door mirror. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #MTI_1034

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091393

      THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

    • TSB #MTI_1034

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091263

      THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »

    AIR BAGS

    • TSB #SSPA6a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177977

      SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. Read More »

    • TSB #SSPA6

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177976

      SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. Read More »

    • TSB #SSPA6a

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10154430

      Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN - UPDATE ON RETURN PROCEDURE. Read More »

    • TSB #SSPA6

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154429

      Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner ... Read More »

    • TSB #08-001-19-3544

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153329

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #08-001-18-3457

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136784

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #SSPA6

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10129355

      Special Service Program (SSP) A6-MDRT TOOL - 2016 CX-5 Passenger Frontal Air Bag Concern. On October 2, 2017, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for ... Read More »

    • TSB #08-002-17-3312

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10111004

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    • TSB #SSPA6

      Date Announced:
      NOV 22, 2016
      NHTSA ID:
      #10118482

      Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    STRUCTURE

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-030-19-3598

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163386

      Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Read More »

    • TSB #09-026-19-3613

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163404

      Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. Read More »

    • TSB #09-015-19-3578

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155441

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #02-015-18-3499

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145246

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    • TSB #09-014-18-3443

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134702

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #09-012-17-3334a

      Date Announced:
      AUG 04, 2017
      NHTSA ID:
      #10118463

      Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. Read More »

    • TSB #1098M

      Date Announced:
      JUL 22, 2016
      NHTSA ID:
      #10091610

      WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »

    • TSB #1098M

      Date Announced:
      JUL 22, 2016
      NHTSA ID:
      #10090763

      WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »

    • TSB #09-041-16-3212

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092941

      SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »

    • TSB #09-027-16-3197

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10093186

      SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). Read More »

    • TSB #09-026-16-3182

      Date Announced:
      APR 25, 2016
      NHTSA ID:
      #10093182

      SOME CUSTOMERS MAY NOTICE THAT THE AUDIO PANEL (OR CENTER PANEL) IS WRINKLED OR PEELING AT THE EDGES, CAUSING A POOR APPEARANCE CONCERN.PROTECTIVE TAPE HAS BEEN ADDED TO THE AUDIO PANEL TO ELIMINATE THIS CONCERN. Read More »

    • TSB #09-022-16-3183

      Date Announced:
      MAR 31, 2016
      NHTSA ID:
      #10090904

      SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE OF THE PASSENGER AND/OR DRIVER SIDE A-PILLAR TRIM. THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. Read More »

    • TSB #09-010/16

      Date Announced:
      FEB 17, 2016
      NHTSA ID:
      #10076678

      STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #02-010-16-3170

      Date Announced:
      MAR 10, 2016
      NHTSA ID:
      #10101081

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    STRUCTURE:BODY

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-015-19-3578

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155441

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-038-18-3527

      Date Announced:
      OCT 26, 2018
      NHTSA ID:
      #10148074

      Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. Read More »

    • TSB #09-030-18-3484

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144329

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-041-16-3212

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092071

      SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »

    • TSB #09-016-15-3041

      Date Announced:
      MAY 18, 2015
      NHTSA ID:
      #10105445

      SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-030-19-3598

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163386

      Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Read More »

    • TSB #SA-050-17

      Date Announced:
      JUN 20, 2017
      NHTSA ID:
      #10111023

      CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Read More »

    • TSB #09-044-16-3227

      Date Announced:
      JUL 14, 2016
      NHTSA ID:
      #10085443

      SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. Read More »

    • TSB #09-039-15-3097

      Date Announced:
      OCT 07, 2015
      NHTSA ID:
      #10105520

      SOME VEHICLES MAY EXHIBIT RUST (A) ON THE LIFTGATE OPENING AROUND THE LEFT AND/OR RIGHT SIDE STOPPER (B). THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. Read More »

    • TSB #09-020-15-3046

      Date Announced:
      MAY 25, 2015
      NHTSA ID:
      #10105437

      SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

    • TSB #SA-050-17

      Date Announced:
      JUN 20, 2017
      NHTSA ID:
      #10111023

      CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-024-18

      Date Announced:
      MAY 03, 2018
      NHTSA ID:
      #10142531

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-022-16-3183

      Date Announced:
      MAR 31, 2016
      NHTSA ID:
      #10101109

      SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE OF THE PASSENGER AND/OR DRIVER SIDE A-PILLAR TRIM. THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-039-16-3209

      Date Announced:
      JUN 14, 2016
      NHTSA ID:
      #10092041

      SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. Read More »

    • TSB #09-039-16-3209

      Date Announced:
      JUN 14, 2016
      NHTSA ID:
      #10092782

      SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. Read More »

    LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

    • TSB #09-044-16-3227

      Date Announced:
      JUL 14, 2016
      NHTSA ID:
      #10091813

      SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-034-18-3430

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144333

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

    • TSB #01-013-16-3202

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10093281

      SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #04-003-19-3589a

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162012

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #04-003-19-3589

      Date Announced:
      APR 25, 2019
      NHTSA ID:
      #10159277

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #02-011-18-3476

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142520

      This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system. Read More »

    • TSB #02-009-18-3472

      Date Announced:
      MAY 07, 2018
      NHTSA ID:
      #10142518

      Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery. Read More »

    WHEELS

    • TSB #02-004-20-3685

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171843

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #04-003-19-3589a

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162012

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #04-003-19-3589

      Date Announced:
      APR 25, 2019
      NHTSA ID:
      #10159277

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-19-3546

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153316

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #02-008-18-3467

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136774

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    WHEELS:HUB

    • TSB #03-006-15-3086

      Date Announced:
      SEP 29, 2015
      NHTSA ID:
      #10101457

      SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION. Read More »

    TRAILER HITCHES

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    SEATS

    • TSB #09-015-18-3445a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148069

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-005-18-3414a

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143977

      Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »

    • TSB #09-015-18-3445

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134698

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-033-17-3374

      Date Announced:
      JUL 27, 2017
      NHTSA ID:
      #10120382

      Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. Read More »

    • TSB #09-024-17-3350

      Date Announced:
      JUN 16, 2017
      NHTSA ID:
      #10120359

      Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the ... Read More »

    • TSB #09-016-16-3158A

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10092065

      AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »

    • TSB #09-016-16-3158A

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10092921

      AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »

    • TSB #09-031-16-3205

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10093276

      SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. Read More »

    • TSB #09-016-16-3158

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10101067

      AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »

    • TSB #09-016-16-3158

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10090816

      AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #09-005-18-3414

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10129574

      Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. Read More »

    • TSB #09-006/16

      Date Announced:
      FEB 03, 2016
      NHTSA ID:
      #10076674

      FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »

    • TSB #09-034-15-3068

      Date Announced:
      AUG 25, 2015
      NHTSA ID:
      #10105504

      SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #09-017-18-3437a

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136786

      Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. Read More »

    • TSB #09-017-18-3437

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134706

      Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. Read More »

    • TSB #09-016-17-3327a

      Date Announced:
      JUN 28, 2017
      NHTSA ID:
      #10120364

      Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. Read More »

    • TSB #09-035-16-3203

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10093282

      SOME CUSTOMERS MAY COMPLAIN THAT THE PASSENGER-SIDE SEAT WARMER IS SLOW TO GET WARM, COMPARED WITH THE DRIVER-SIDE SEAT WARMER. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #SA-056-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111032

      Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

    • TSB #MT-016-17

      Date Announced:
      OCT 18, 2017
      NHTSA ID:
      #10125469

      The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with ... Read More »

    • TSB #SA-066-17

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10118751

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 - Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #SA-003-19

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153305

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    LANE DEPARTURE

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #SA-053-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111029

      Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Read More »

    LANE DEPARTURE: WARNING

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #15-003-17-3284b

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120386

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #15-003-17-3284a

      Date Announced:
      AUG 24, 2017
      NHTSA ID:
      #10118474

      Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »

    • TSB #SB-15-001-15

      Date Announced:
      OCT 14, 2015
      NHTSA ID:
      #10072058

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #SA-055-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111031

      Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Read More »

    BACK OVER PREVENTION

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    EQUIPMENT

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #04-005-20-3687

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173100

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #SA-026-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171787

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH ... Read More »

    • TSB #SA-048-19

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168117

      Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC's stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #07-005-19-3632

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10165345

      Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper ... Read More »

    • TSB #SA-029-19a

      Date Announced:
      JUL 31, 2019
      NHTSA ID:
      #10163334

      The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-027-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10162027

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #01-008-19-3568a

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10159194

      Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-013-19

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10159201

      MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #09-007-19-3564a

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10153337

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-001-19a

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153303

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-007-19-3564

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153336

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-005-19-3562

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153334

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #00-001-19-3560

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153306

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-004-19-3543

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153333

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #SA-001-19

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153302

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-001-19-3553

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153330

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-050-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153298

      Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Read More »

    • TSB #SA-005-18

      Date Announced:
      DEC 07, 2018
      NHTSA ID:
      #10153294

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth and the same device is also connected to the USB port for charging. Read More »

    • TSB #09-010-18-3440b

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153289

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153301

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #03-003-18-3519

      Date Announced:
      SEP 20, 2018
      NHTSA ID:
      #10145249

      Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #SA-034-18

      Date Announced:
      JUL 16, 2018
      NHTSA ID:
      #10143980

      MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SSPA6

      Date Announced:
      JUL 12, 2018
      NHTSA ID:
      #10143969

      On January 1, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) for an additional 5 months to improve the low completion ... Read More »

    • TSB #SA-031-18

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143957

      When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Read More »

    • TSB #09-020-18-3458a

      Date Announced:
      JUN 20, 2018
      NHTSA ID:
      #10143965

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #01-011-18-3456

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136772

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #00-001-18-3446

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134699

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-18

      Date Announced:
      FEB 20, 2018
      NHTSA ID:
      #10134920

      Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #MTI_1115

      Date Announced:
      AUG 16, 2016
      NHTSA ID:
      #10084957

      BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS. Read More »

    • TSB #00-004-16-3237

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10092487

      RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. Read More »

    • TSB #MTI_1111

      Date Announced:
      AUG 10, 2016
      NHTSA ID:
      #10084949

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    • TSB #09-009-16-3150A

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10093288

      SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »

    • TSB #15-001-16-3126

      Date Announced:
      MAR 31, 2016
      NHTSA ID:
      #10090921

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »

    • TSB #MTI_1111

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091406

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    • TSB #MTI_1111

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091265

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    • TSB #MTI_1031

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10091266

      SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Read More »

    • TSB #MTI_1031

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10091433

      SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Read More »

    • TSB #MTI_1032

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10091361

      SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »

    • TSB #SA278

      Date Announced:
      MAR 14, 2016
      NHTSA ID:
      #10084965

      AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »

    • TSB #SA278

      Date Announced:
      MAR 14, 2016
      NHTSA ID:
      #10091496

      AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »

    • TSB #09-014/16

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10076682

      WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. Read More »

    • TSB #RF-16-01

      Date Announced:
      JAN 27, 2016
      NHTSA ID:
      #10076695

      2013-16 MX-5/MIATA CLUB AND LAUNCH EDITION - SERVICE PARTS INFORMATION. CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. Read More »

    • TSB #09-044/15

      Date Announced:
      NOV 13, 2015
      NHTSA ID:
      #10076688

      MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. Read More »

    • TSB #09-009-15-3015

      Date Announced:
      FEB 27, 2015
      NHTSA ID:
      #10100706

      SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »

    • TSB #01-003-15-3014

      Date Announced:
      FEB 27, 2015
      NHTSA ID:
      #10100708

      USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SA-026-20a

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177005

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH hands-free unit or text messaging related concerns. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #09-020-18-3458

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136787

      Some vehicles may exhibit BLUETOOTH hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »

    • TSB #MT-001-18

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134932

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". Read More »

    • TSB #SA-036-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10118754

      IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »

    • TSB #SA-065-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10118479

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, ... Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #08-002-17-3312

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10111004

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    • TSB #09-009/16

      Date Announced:
      FEB 17, 2016
      NHTSA ID:
      #10076677

      HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »

    • TSB #09-034-15-3068

      Date Announced:
      AUG 25, 2015
      NHTSA ID:
      #10105504

      SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-005-18

      Date Announced:
      FEB 08, 2018
      NHTSA ID:
      #10134917

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    • TSB #09-012-17-3334b

      Date Announced:
      OCT 03, 2017
      NHTSA ID:
      #10123436

      Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. Read More »

    • TSB #09-012-17-3334a

      Date Announced:
      AUG 04, 2017
      NHTSA ID:
      #10118463

      Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. Read More »

    • TSB #SA296

      Date Announced:
      MAY 27, 2016
      NHTSA ID:
      #10093418

      SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #09-007-18-3422a

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134704

      Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »

    • TSB #09-007-18-3422

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136370

      Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Read More »

    • TSB #09-001-18-3387

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10129565

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. Read More »

    • TSB #09-024-16-3192

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10093145

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »

    • TSB #SA278

      Date Announced:
      MAR 14, 2016
      NHTSA ID:
      #10084965

      AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »

    • TSB #09-022-15-3047C

      Date Announced:
      AUG 10, 2015
      NHTSA ID:
      #10105467

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). Read More »

    EQUIPMENT:MECHANICAL

    • TSB #01-005-17-3305a

      Date Announced:
      JUN 02, 2017
      NHTSA ID:
      #10120345

      Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »

    • TSB #SA-039-17

      Date Announced:
      MAR 07, 2017
      NHTSA ID:
      #10099442

      SOME CUSTOMERS MAY COMPLAIN OF A CREAKING NOISE WHEN DRIVING THROUGH A DIP OR BUMP IN THE ROAD WHILE ACCELERATING. THIS OCCURS WHEN THE VEHICLE IS COLD AND CANNOT BE DUPLICATED ONCE THE VEHICLE IS AT NORMAL OPERATING TEMPERATURE. Read More »

    • TSB #09-029-15-3062

      Date Announced:
      AUG 04, 2015
      NHTSA ID:
      #10105507

      ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. Read More »

    • TSB #02-003-15-2990

      Date Announced:
      FEB 04, 2015
      NHTSA ID:
      #10100735

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSPA6a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177977

      SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-036-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173228

      The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »

    • TSB #SA-034-20

      Date Announced:
      FEB 28, 2020
      NHTSA ID:
      #10171836

      DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134921

      The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Read More »

    • TSB #SA-001-18

      Date Announced:
      JAN 04, 2018
      NHTSA ID:
      #10129353

      The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #01-008-17-3376

      Date Announced:
      JUL 24, 2017
      NHTSA ID:
      #10120378

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    • TSB #01-004-17-3317a

      Date Announced:
      JUL 05, 2017
      NHTSA ID:
      #10120370

      Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. Read More »

    • TSB #15003173284

      Date Announced:
      MAY 11, 2017
      NHTSA ID:
      #10118125

      ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »

    • TSB #SA-041-17

      Date Announced:
      MAR 16, 2017
      NHTSA ID:
      #10099444

      PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. Read More »

    • TSB #SA-040-17

      Date Announced:
      MAR 10, 2017
      NHTSA ID:
      #10099443

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. Read More »

    • TSB #15-001-16-3126

      Date Announced:
      MAR 31, 2016
      NHTSA ID:
      #10101105

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »

    • TSB #SA218

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10084961

      IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. Read More »

    • TSB #00-001-16-3127

      Date Announced:
      JAN 14, 2016
      NHTSA ID:
      #10105849

      IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. Read More »

    • TSB #15-001-16-3126

      Date Announced:
      JAN 11, 2016
      NHTSA ID:
      #10105853

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »

    • TSB #09-044-15-3094

      Date Announced:
      NOV 13, 2015
      NHTSA ID:
      #10105628

      SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. Read More »

    • TSB #05-002-15-3019E

      Date Announced:
      OCT 07, 2015
      NHTSA ID:
      #10105523

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #01-023-15-3084

      Date Announced:
      SEP 28, 2015
      NHTSA ID:
      #10101459

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »

    • TSB #01-015-15-3064A

      Date Announced:
      SEP 16, 2015
      NHTSA ID:
      #10101466

      SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 F (0 C). P0116:00: ECT SENSOR NO. Read More »

    • TSB #09-030-15-3073

      Date Announced:
      AUG 07, 2015
      NHTSA ID:
      #10105481

      MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »

    • TSB #01-019-15-3072

      Date Announced:
      AUG 06, 2015
      NHTSA ID:
      #10105487

      SOME CUSTOMER USING FLEXIBLE SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. Read More »

    • TSB #01-018-15-3070

      Date Announced:
      AUG 06, 2015
      NHTSA ID:
      #10105501

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »

    • TSB #01-015-15-3064

      Date Announced:
      JUL 21, 2015
      NHTSA ID:
      #10099417

      SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 F (0 C). P0116:00: ECT SENSOR NO. Read More »

    • TSB #04-002-15-3059

      Date Announced:
      JUL 14, 2015
      NHTSA ID:
      #10099419

      IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), SOME VEHICLES MAY EXHIBIT THE ELECTRIC PARKING BRAKE (EPB) WARNING LIGHT ON WITH ONE OR MORE OF THE FOLLOWING DTCS PRESENT. Read More »

    • TSB #01-011-15-3051A

      Date Announced:
      JUN 17, 2015
      NHTSA ID:
      #10099265

      SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 F (0 C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. Read More »

    • TSB #05-002-15-3019D

      Date Announced:
      MAY 27, 2015
      NHTSA ID:
      #10105432

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #01-009-15-3033

      Date Announced:
      MAY 26, 2015
      NHTSA ID:
      #10105435

      SOME VEHICLES MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DTC P013A:00 STORED IN MEMORY. DTC P013A:00: HO2S SLOW RESPONSE (DURING TRANSITION FROM RICH TO LEAN) THIS CONCERN MAY BE CAUSED BY AN IMPACT FROM A SPEED-BUMP OR OTHER SOURCE, ... Read More »

    • TSB #01-008-15-3045

      Date Announced:
      MAY 15, 2015
      NHTSA ID:
      #10105447

      SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY ... Read More »

    • TSB #05-002-15-3019C

      Date Announced:
      APR 24, 2015
      NHTSA ID:
      #10099801

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #05-002-15-3019B

      Date Announced:
      MAR 30, 2015
      NHTSA ID:
      #10099684

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #05-002-15-3019A

      Date Announced:
      MAR 26, 2015
      NHTSA ID:
      #10099685

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #05-002-15-3019

      Date Announced:
      MAR 10, 2015
      NHTSA ID:
      #10099692

      SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. Read More »

    • TSB #01-017-14-2973

      Date Announced:
      OCT 17, 2014
      NHTSA ID:
      #10098863

      SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #04-005-20-3687

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173100

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 - Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-002-19-3554

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153331

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »

    • TSB #09-019-18-3450

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134703

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #MT-009-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10116230

      Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts. Read More »

    • TSB #MT-003-17

      Date Announced:
      MAR 06, 2017
      NHTSA ID:
      #10098384

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    • TSB #02-010-16-3170

      Date Announced:
      MAR 10, 2016
      NHTSA ID:
      #10101081

      SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »

    • TSB #01-009-16-3172

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10101069

      SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY. Read More »

    • TSB #02-001-15-2998A

      Date Announced:
      NOV 20, 2015
      NHTSA ID:
      #10105624

      SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-005-19-3632

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10165345

      Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper ... Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-18-3432

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136782

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-007-17-3384

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120384

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. Read More »

    UNKNOWN OR OTHER

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »