I've had my Mazda CX 5 Serviced by Springwood Mazda since purchasing new! When a problem arose which, I thought was a computer glitch! EG Malfunction Flashed up on screen Front Radar Malfunction. Smart City Braking System Malfunction! Took it to Springwood Mazda for repairs, they checked it out came up with a problem with the oil nodule? Due to my personal circumstances, I live too far away from this dealership! I was transferred to Redlands Mazda only 10 minutes from where I live!
This outfit took the vehicle in for repair on the Monday 16/September/2024
I received a call on Friday 20/September/2024 from Chief Technician to say Coolant has been found contaminating the gearbox oil???? I ring today to get an update on my vehicle, a reply from a female representative indicated she would contact head Technician and report back to me! Never Happened?????
In effect I got the Brush Off!
I'm an 86-year-old widower on the Old Age Pension living on my own with no one around me for support!
I have to walk to supermarket for food?? Cannot afford taxi? No Public Transport?
The Dealership has made it very clear there is NO Loan Car available????
I suspect that is because of my age??????
As of tomorrow, the 24/September/2024 my vehicle has been impounded for 9 days with no end in sight! NOT A HAPPY MAZDA OWNER
I've had my Mazda CX 5 Serviced by Springwood Mazda since purchasing new! When a problem arose which, I thought was a computer glitch! EG Malfunction Flashed up on screen Front Radar Malfunction. Smart City Braking System Malfunction! Took it to Springwood Mazda for repairs, they checked it out came up with a problem with the oil nodule? Due to my personal circumstances, I live too far away from this dealership! I was transferred to Redlands Mazda only 10 minutes from where I live!
This outfit took the vehicle in for repair on the Monday 16/September/2024 I received a call on Friday 20/September/2024 from Chief Technician to say Coolant has been found contaminating the gearbox oil???? I ring today to get an update on my vehicle, a reply from a female representative indicated she would contact head Technician and report back to me! Never Happened?????
In effect I got the Brush Off! I'm an 86-year-old widower on the Old Age Pension living on my own with no one around me for support! I have to walk to supermarket for food?? Cannot afford taxi? No Public Transport? The Dealership has made it very clear there is NO Loan Car available???? I suspect that is because of my age?????? As of tomorrow, the 24/September/2024 my vehicle has been impounded for 9 days with no end in sight! NOT A HAPPY MAZDA OWNER
- Ray C., Capalaba, Australia