10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
460 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 102023

CX-5

  • miles
When driving at highway speeds, when there are strong crosswinds, as there are prone to be in my area, depending on which way the wind is coming from both doors will make a screeching/howling noise. This noise is very loud and extremely distracting. When it first happens it is very jarring, and depending on the wind conditions can go on for miles, making it very hard to hear anything else. I have taken the car to two dealers who refuse to fix it because they state they cannot reproduce it but it is not something that can be reproduced without specific conditions, but they are aware it exists as they have a TSB indicating how to fix it.

- Altadena, CA, USA

problem #4

Jun 142023

CX-5

  • miles
The rear camera and warning system has failed numerous times. On one occasion I hit a vehicle because of the failure. Also, the windshield has a leak that sometimes is like a waterfall causing serious visibility problems.

- Schenectady , NY, USA

problem #3

Feb 212022

CX-5

  • miles
High pitch noise coming from upper side of vehicle while driving on a freeway with strong side winds (35-40mph wind gusts).

- Las Vegas, NV, USA

problem #2

Sep 012020

CX-5

  • miles
The red paint is chipping pretty bad. This car is only about 1 year old. The chipping is mostly on the hood of the car.

- Cortland, OH, USA

problem #1

Oct 162020

CX-5

  • 2,300 miles
The auto lift gate opens on its own. We just bought this in July and have found it opened on at least 4 occasions. Once outside and the other times in the garage. It opened in the garage and did not realize it when I pushed the garage door opener. It was abutted against the door and caused damage to the lift gate. It is not the fob, because we tried it inside with the door shut and the lift gate does not open.

- Fort Lauderdale, FL, USA