10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased my 2008 Mazda CX7 new from jake sweeney Mazda in cinti, oh. I had not had any problems with it until this incident. I was driving for work from cinti, oh to clarksburg, wv. 20 minutes into my drive, the ac went out. There was a strong smell of a belt burning. I turned the air off, put the windows down and continued to drive without ac. Three hours later, the car stalled. I was able to pull over and get it started again. I drove to the nearest repair shop I could find. They told me the drivetrain had gone bad and would need to be replaced. I called Mazda and they told me it was out of the 5 yr/60,000 mile warranty since the car has 79,000 miles on it. I could pay to have it towed to the closest Mazda dealership and have a diagnostic done to see if they would consider honoring the warranty. This would not be applied to any needed repairs. I opted to leave it at the repair shop. They are ordering the part which will take a week to get. I had to rent a car to get back home and will have to drive back to wv to get my car. I realize the car is out of warranty but having the drivetrain go out after only two years and 79,000 miles is terrible quality. I have leased new cars all my life and have never had one have a problem this major after only two and half years. I won't be buying another Mazda again.
- Fairfield, OH, USA
The contact owns a 2008 Mazda Cx-7. the contact stopped the vehicle and turned off the ignition. When he placed the gear into park, it would not engage. The dealer stated that all of the vehicles do not lock in park after turning off the ignition switch. The gear shift moves while the engine is on and the vehicle is in park. The contact has owned the vehicle for three weeks. Another driver exited their vehicle and thought that the vehicle was in park after she turned off the vehicle. The gear failed to lock into place and the vehicle crashed into a tree. The service manager at the dealer stated that this was abnormal, but all of the vehicles operate in that manner and there may be a potential safety hazard. The contact and service manager also observed several vehicles that were designed in that manner. The contact is also waiting on a district service manager to call him back. The insurance company was liable for the repairs. The owner's manual did not indicate that there may be difficulty with the gear shift. There was damage to the rear end bumper and tailgate of the vehicle. The failure mileage was approximately 700 and current mileage was 760. Updated 09/10/08. Updated 09/11/08.
- Naperville, IL, USA
- Queen Creek, AZ, USA