3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,900 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Nov 242015

CX-7

  • 72,202 miles
Both rear tail lights looked cloudy and the red color of the rear lights appeared white. I removed the light bulbs, thinking that maybe they had burned out. I noticed the light bulbs had melted through the internal red plastic lens of the tail light assembly and left a hole about the size of a quarter that allows the white light from the bulb to shine through. The melted plastic was all over the bulbs and there was a burnt plastic odor. The 7743 bulbs were both original to the car from Mazda when I purchased the car new in July 2009. I notified Mazda corporate and they had me take it to my dealer. They inspected the lights and said Mazda was willing to offer a $500 goodwill to replace the tail light assembly. That will not cover the cost of $1226.77 without labor to have the dealer replace the tail lights. They gave me a case ref# 1-174187018. There should be a recall for this issue and the consumer should not have to pay to get the lights replaced. This is a problem when the light bulbs burn through the plastic tail light assembly. This is a design flaw.

- Dumont, NJ, USA

problem #3

Jul 232010

CX-7

  • 44,000 miles
Mazda CX7 2009 rear lens, light bulb melts internal red plastic, issue all 2007 to 2009 CX7. A safety issue rear stop light and driving light will not reflect the red color.

- Miami Fla, FL, USA

problem #2

Dec 102009

CX-7

  • miles
Normal low light beam is cut off by the design of the surrounding hood area of the vehicle. This design factor cuts off the projected beam and limits the distance of clear visibility. The problem was described during dealer service and was told, that is how it was designed. No adjustment of light is possible in order to improve the night low beam visibility. The high beam is not affected & seems unobstructed. For daylight running lights it would be acceptable but for limiting night light projection by design is questionable. Is there a requirement for low beam minimum projection? if so, the issue needs studied & corrected. This presents a safety concern since distance visible on low beam is decreased & obstructed. Any explanation or help in this matter is appreciated.

- Lancaster, PA, USA

problem #1

Feb 012010

CX-7

  • 7,400 miles
Excessive condensation in front headlights. At 3:00pm afternoon condensation is still present in headlight (85 degrees F). This humidity has to go somewhere and there are electric components in the back and near the headlights with warnings. Mazda refuses to correct or change headlights (Mazda bulletin 09-016/09).

- Cayey, PR, USA