The contact owns a 2012 Mazda CX9. The contact stated that while driving at an undisclosed speed, the vehicle shut-off with an unknown warning light illuminated. The vehicle was taken to two independent mechanics who diagnosed that water entered the vehicle and caused the corrosion of the front suspension ball joint. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 83,000.

- Potomac, MD, USA

The contact owns a 2012 Mazda Cx-9. the contact received notification of NHTSA campaign number: 15V451000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the vehicle was taken to a dealer for the recall repair, but was told that parts needed to be ordered. The contact waited for at least four months with no contact from the dealer for recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

- Frisco, TN, USA

I received a letter in September 2015 regarding a recall that involved the front suspension and the dangers that could be involved, but there were no parts available at this time to fix the problem. I still haven't received notification of parts being available 6 months later. No damage has been done my vehicle as of yet however another snowy winter in Illinois has passed and the danger of "saltwater intruding into the ball joint, causing corrosion, which can result in generating looseness of the ball joint in the fitting". the result of this corrosion, according to the recall letter, can cause the ball joint and lower arm to separate causing loss of steering control and increased crash risk. I think 6 months is ample time to produce parts needed to fix these vehicles and to save lives and it is incredibly irresponsible of Mazda to not expedite this fix.

- Girard, IL, USA

The contact owns a 2012 Mazda Cx-9. the contact received notification of NHTSA campaign number: 15V451000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Philadelphia, PA, USA

Mazda recall 8515G ( NHTSA campaign no 15V451) I called Mazda motor corporation in January 2016 regarding the above recall. I was told that if I was having a problem with the recall parts in question to take the vehicle to the nearest dealership for inspection and possible repair. I inquire as to why my vehicle was not called in for the recall repair and to my amazement I was told that they did not have enough parts to fix this problem and as soon as they become available they would be notifying customers to bring their vehicles in for repair. Recall, it has been 7 to 8 months since the NHTSA put this recall out and I have not received any correspondence from Mazda regarding the repair of my vehicle. The last correspondence was a notification letter dated September 2015 regarding the recall. I feel this is nothing more than posturing on Mazda's part. How long do you have to wait before someone gets killed !! please look into this matter someone's life could be at stake here. Thank you for your possible action in this matter.

- Hasbrouck Heights, NJ, USA

The contact owns a 2012 Mazda Cx-9. the contact heard an abnormal noise coming from the vehicle. The contact received notification of NHTSA campaign number: 15V451000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available. Updated 03/10/16

- Westfield, IN, USA

The contact owns a 2012 Mazda Cx-9. the contact received notification of NHTSA campaign number: 15V451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable. Updated 03/10/16

- Rochester, IL, USA

The contact owns a 2012 Mazda Cx-9. the contact received notification of NHTSA campaign number: 15V451000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Ooltewah, TN, USA