10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
37,064 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 282021

CX-9

  • 152,000 miles
I was driving to get a cup of coffee, I was pulling out and driving through the complex when the airbags deployed from nowhere, the airbags were the side curtain airbags from both sides of the car. At the time of the deployment T my car was stationary, I was sitting with my left blinker on ready to turn.

- Scottsdale, AZ, USA

problem #6

Mar 102018

CX-9

  • miles
Apparently, my car has a safety recall from Mazda as of January 2018 in reference to the takata airbags. The United States department of transportation ( NHTSA) when completing a VIN search doesn't have my car listed on a recall in regards to takata airbags. Can someone explain why that is? thank you.

- Lake Panasoffkee, FL, USA

problem #5

Apr 052017

CX-9

  • 20,000 miles
Takata recall am I entitled to being part of the class action lawsuit

- Charlotte, NC, USA

problem #4

Aug 312016

CX-9

  • 57,250 miles
While driving on the highway at a normal highway speed, the side air bags suddenly inflated for no apparent reason, both the driver and passenger sides.

- Melville, NY, USA

problem #3

Oct 082015

CX-9

  • 30,000 miles
Lost control of vehicle coming down a ramp in a parking garage, causing me to strike pole in garage, or would have careened over 6th fl railing down 6 stories to street. Vehicle in motion.

- Harahan, LA, USA

problem #2

Oct 082013

CX-9 6-cyl

  • 150 miles
Passenger SAS ( airbag, sideair bag, seatbeltpretensioner ) without reason turns off and on. My wife ( 96 lb ) is not a child as defined by their literature ( 66 lb ). my wife is consequently rendered protected and then without reason, unprotected by the SAS system built into the vehicle. Mazda's position is that she should sit in the back seat. This vehicle is unsafe for her. Mazda will do nothing but offer me platitudes, but no solution to this unsafe situation. This is clearly bad engineering and design, putting many people in harms way. [xxx] vehicle sold by gunther Mazda fort lauderdale. Fla information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Lauderdale, FL, USA

problem #1

Oct 082013

CX-9

  • 50 miles
The contact owns a 2013 Mazda Cx-9. the contact stated that the passenger's side air bag deactivated warning message illuminated although there was a passenger occupying the seat. The vehicle was taken to the dealer where the technician stated that the vehicle was performing up to specifications. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50 and the current mileage was 600.

- Fort Lauderdale, FL, USA