9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

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problem #1

Nov 012015

CX-9

  • 1,000 miles
I purchased the car new on September 18,2015. Having the car for 3 months I have been at the service department 3 times. I got home the first day and the belt was not registering and was making noise when I had it on. The last 2 times I continue to hear noise coming from the car. The noise is heard from underneath and it has to be driven for significant amount of minutes before the noise goes away. I recorded the noise on November 28,2015 and called the dealer very upset because its a problem that's not being addressed and fixed. I dropped the car off on Monday November 30,2015 and was told yesterday December 1,2015 that they dont see the problem.this is a new car and I never test driven before buying. I need help. I have the recording but I cant attach it on here.

- New York, NY, USA

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