10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
639 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2024 Mazda CX-90:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #44

Jun 202025

CX-90

  • miles
Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said -??Tariffs you know Japan-??. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another incident number 5. My car is doing this again. I am a [XXX]. Most of the time my car is in the garage. But I have to drive 188 miles on the turnpike to visit my son and come back. This is every 3 months or so. My other son drove to South Texas. These warnings always came on. Am I supposed to stay home and only go to the store. I pay over $700 a month. This is not good. I am now getting afraid to drive it. So tomorrow I will again have to drive to Edmond Oklahoma and have it repaired again. -??Engine Malfunction have services-??. I-??m so disappointed. My son has a cx-5 and it-??s a great car. I-??ve had so many loaners. They have been fine. I am told this is a brand new model and we have to get the kinks out? This is at my expense, peace of mind. Please help me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mustang, OK, USA

problem #43

May 292025

CX-90

  • miles
I-??ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am not the only one experiencing this grave issue. Many others have reported similar problems on forums like Reddit, which is proof that this is a widespread issue.

- Orange Park, FL, USA

problem #42

Apr 232025

CX-90

  • miles
Brought vehicle into Dealer for Service due to Check Engine Light being on and Notification of a Malfunction of the I-Stop System. Service Tech indicates that this is a known issue with the Hybrid Battery in these vehicles that could cause the vehicle to unexpectedly stall. This safety issue is significant enough that they would not let us take our car home while we wait for them to obtain a battery, which are currently on backorder. Pursuant to a conversation with a Mazda Customer Experience Representative this has been a known issue since at least January. We have not received any correspondence from Mazda regarding this issue. It would appear that a Bulletin or Recall is warranted for what appears to be a prevalent issue with significant safety impacts.

- Sterling, CT, USA

problem #41

Dec 272024

CX-90

  • miles
Issue Summary: Since December 27, 2024, my vehicle has experienced a hybrid malfunction and leakage issue three times. Each time this occurs, the vehicle becomes completely inoperable and cannot move, requiring a tow truck to take it to the dealership. Since December 27, 2024, my car has been in the shop four times, yet the issue persists. This raises serious reliability and safety concerns, as the vehicle can suddenly become unusa

- Verona, NJ, USA

problem #40

Feb 192025

CX-90

  • miles
The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable because it is a safety issue and the engine might catch fire

- Elizabeth , NJ, USA

problem #39

Feb 052025

CX-90

  • miles
While vehicle was in motion, warning light came on stating -??engine malfunction, have the vehicle inspected-??. Engine light stays illuminated. The message and light now appear at startup

- Pearl River, NY, USA

problem #38

Nov 212024

CX-90

  • miles
At approximately 16:50 engine malfunction warning light appeared and dealership was notified. Appointment scheduled for 4 days after. At 17:21 car began swerving uncontrollably along I80 with warning -??engine malfunction, have the vehicle inspected.-?? The car was shaking violently and veered off the road into the ditch between the eastbound and westbound highway. The car was totaled. Review of the vehicle app indicated that just before the crash at 17:19 several critical vehicle malfunctions messages appeared. The vehicle crashed at 17:21.

- East Stroudsburg, PA, USA

problem #37

Jan 312025

CX-90

  • miles
This is a 2024 Mazda CX-90 PEHV where I took it in for all recalls on January 17th, 2025 related to loss of power and hybrid system malfunction. Today, Jan 31st, 2024 (2 weeks and a few 100 miles later), I now have engine malfunction warnings lights. This car has serious issues that nearly caused a bad accident where POST recall, the issues continue

- Fuquay Varina, NC, USA

problem #36

Dec 062024

CX-90

  • miles
1. Gear Shift Issue in EV Mode: The transition from 1st to 2nd gear is not shifting properly in EV mode. At times, the gear jerks during critical situations, which compromises control. 2. Power Output on Highway: While driving on the highway, there are instances where there is no power output when flooring the accelerator to overtake. 3. Engine Malfunction Light: The engine malfunction light has come on and off three times. 4. Radar Malfunction: The radar system is intermittently not working or working improperly. The radar malfunction light also came on and off once (i-ACTIVSENSE system malfunction). The last safety recall was completed a few weeks ago, but the issues are still ongoing. Since then, I have visited the Mazda dealership twice, but they let me go, dismissing my claims and saying they couldn-??t duplicate the problems. I have a case with Mazda corporation. Nothing done yet (Case Number: [XXX]). The name of the Representative is Candy. I would appreciate it if you could investigate these issues at the earliest convenience. Thank you for your attention to these matters. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hollywood, FL, USA

problem #35

Dec 092024

CX-90

  • miles
I-??ve only owned this brand new vehicle for just two months. Had I known these issues, I would not have purchased the CX90! Having issue with I-stop causing vehicle to stop whenever and now the dash display just popped up yesterday 12/09/24 regarding -??Headlight Malfunction contact dealership-??. I contacted the dealership yesterday and was going to be charged for a diagnostic test on a two month old vehicle, I don-??t think customers should have to pay for a diagnostic test on a -??brand new vehicle-?? and was also advised, Mazda is aware and working on issue (headlight malfunction has been complained about since 2023) but no recall on headlight malfunction, test! As well as now, there are two campaign #7024 J and #7124 J But at the present time service department is waiting on -??when-?? the recall and headlight issue can be serviced! I-??m confused why owning a brand new vehicle and being told of issues and experiencing issue along with recalls and not being able to get them fixed is asinine! What customer wants to pay lots of money on a vehicle to risk injury or damage due to manufacturer dragging their feet. I would appreciate assistance in these issues! Thank you

- Millbrook, AL, USA

problem #34

Dec 052024

CX-90

  • miles
While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be.

- Chattanooga , TN, USA

problem #33

Nov 102024

CX-90

  • 28,100 miles
The contact owned a 2024 Mazda CX-90. The contact stated while driving 40 MPH, the engine seized. The contact stated that the failure occurred while the contact was driving at night on a busy dark road. The Police was contacted for assistance. The contact stated that it took two days for the vehicle to be towed from the location because the vehicle was missing a tow tool. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact no longer owns the vehicle, after agreeing to a buyback. The failure mileage was approximately 28,100.

- Chapel Hill, NC, USA

problem #32

Nov 112024

CX-90

  • miles
Vehicle present engine hesitation. In acceleration the engine losses power, noticeable delay and jerk when accelerating from a stop. Also if you have to make a suddenly speed reduction, you see that the vehicle still accelerating. First time the dealership did a technician service bulletin to fixed the problem, but for the second time with exactly the same problem they said that is normal. That-??s a safety issue and Mazda is ignoring the concern.

- Kissimmee, FL, USA

problem #31

Oct 162024

CX-90

  • miles
I was driving my 2024 CX90 PHEV when a warning about an electrical leakage in the hybrid system was detected. I brought it home and parked in my garage. I called the dealership and they told me to bring it in. When I started to leave, the car would not shift out of park and bricked up. A towing service had to drag it out of my garage. My concern is that there is no limp mode or any way to switch to the gasoline engine when this happened. Had there been a fire in the battery, I would not have been able to get it out of my garage, putting our house and children at risk. Also, had it locked up on a highway, an accident could easily happen. After the dealership dragged it off of the rollback, they couldn-??t even get the car to move. They told me that they would have to order special tools to be able to get the car to move. Along with the steering recall that worked for about a month, the steering rack had to be replaced, and the failure of the electrical system, I feel like this car is unsafe to drive. Thank you.

- Johnson City, TN, USA

problem #30

Oct 142024

CX-90

  • miles
On my way to drop kid to school all of a sudden the car gave up power and shuddered with engine malfunction and I-drive malfunction warning. Check engine light came on. This is risky because another vehicle could have smashed into us if on highway or high speed. Research shows that a whole lot of people have this identical issue.

- Simpsonville, SC, USA

problem #29

Oct 092024

CX-90

  • miles
Warning Alert for Hybrid System Malfunction also I Activsense partially disabled notice on screen

- Litchfield Park, AZ, USA

problem #28

Oct 092024

CX-90

  • miles
Loss of engine power/acceleration while driving on highway. Was able to safely pull over but felt in danger during the incident especially with cars behind me surprised by my vehicles loss of power.

- West Long Branch, NJ, USA

problem #27

Sep 212024

CX-90

  • miles
Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first tow truck to arrive was unable to move the car onto the flat-bed because the transmission was stuck in park and would not go into neutral so another tow truck was dispatched with a dolly. Our safety was at risk because we were stuck in an immobile car in busy highway traffic. A police officer arrived to help direct traffic around our disabled car. The vehicle is currently at the dealership and has not been inspected as of the time of this report.

- Eagleville, PA, USA

problem #26

Sep 052024

CX-90

  • miles
Mazda CX 90 PHEV. When charging on 110 standard outlet or 240v dedicated breaker - Chargepoint charger, the car onboard charger/inverter backfeeds a loud buzzing / humming back through the electrical wire to the electrical panel. It also causes a buzzing/humming in other appliances and causes led lights in the house to flicker. This is with a 100amp breaker panel and a new upgraded 200amp breaker panel. May cause electrical issues up to electrical fire in other areas of the home. Scheduled diagnostic test in vehicle 10/1/24, but other owners report same issue on Mazda CX 90 online forums.

- Whitesboro, NY, USA

problem #25

Jul 082024

CX-90

  • miles
On 3 separate instances the car starts to buck, speed dropped from 75mph to 50mg in first instance. Then the engine malfunction light comes on. The engine looses power and will only drive at 30mph. Once pulled over and shut car off and restart, attempt to drive again with zero power from the engine.

- Norfolk, MA, USA

Read the next 20 complaints »