10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Following a rear end collision, my 2006 Mazda3 mileage dropped from ~24mpg to ~8mpg, with no torque at all from ~20mph. Significant steering trouble, awful tire noise, and loud knocking when turning were dismissed by the local dealer as "well within specs". requested brake caliper and alignment check, refused by the same dealer; tech performed a road test, declared the problem due to tire feathering and demonstrated 120mph tight curve as remedy. Three sets of tires, one set of wheels [3 of oem were warped], entire complement of motor mounts, two sets of rotors later, I'm about to replace caliper mounts and axles. Car is unsafe, and dealership disregard of warranty and tsbs, and of basic safety standards was outrageous, especially given (ongoing) [spine injury from collision was nearly fatal] circumstances.
- El Cerrito, CA, USA
Took the car into dealer for normal scheduled maintenance (oil change/tire rotation). Told that the #3 engine mount is cracked and needs to be replaced. Service advisor tells me that it is a general occurrence and that he sees 1-2 a week with cracked/broken #3 engine mounts. Mazda headquarters says that it is normal wear/tear on the car and will not cover the engine mount, even through a goodwill account, saying it is my responsibility because it is out of warranty. Service advisor says that these engine mounts should not be breaking and are not normal wear/tear. A tsb was put out in 2007 regarding #3 engine mount replacement, but no recall; however, a recall was put out on mazdaspeed3 for a faulty #4 engine mount. This can be a major safety hazard if it breaks clean through due to Mazda's faulty design flaws. Service advisor suggested that I replace it because it can cause an accident and major engine damage if it breaks. Do not know if Mazda has remedied the situation with a new part or if the old parts are retrofitted to fix the problem.
- Bluffton, SC, USA
I am filling this form out in response to negligence and false advertising on the part of clay cooley of dallas Texas. When me and my fiance went to trade in our car the Ford dealer (five star Ford) ran a auto check and found that it has frame damage and would not take it for less than 2000$ but we owed 14000$ so we could never get a loan on another car with that cars report. When we talked to clay cooley we talked to alex seranga he said we could bring the car in and insinuated that they would take the loan if we got another car, but of course when we got there they wanted to us to trade in the vehicle for another car. Also they would not tell us what the auction paper work said for the car they tried to sell us and refused to show it to us. When we showed them the auto check report that says the frame was damaged on our car and they bought and sold it knowingly from auction with unibody damage they said they never heard of auto check. But after doing research on the auto check website I have found that they are the only ones promoted by the nada so there can be little way they never heard of them. Please help me I and my family don't know what to do now. The car is a 2006 Mazda 3
- North Richland Hills, TX, USA
2006 Mazda 3 alignment issue ruining new tires. Now Mazda claims I need a $900 front alignment repair, but can't explain why"???? I've gone through 2 sets of tires in 50,000 miles??"
- Las , NV, USA
- Madison, WI, USA